COVID put a rocket into technological adoption among accountants but too many practices are their own worst enemies when it comes to change, says the head of accounting at Intuit Quickbooks, Shaye Thyer. Speaking on this week's Accountants Daily podcast – Ms Thyer, a finalist in this year's Australian Accounting Awards – said that cloud computing was a lifesaver for the industry but decision-making in many larger firms was too cumbersome to benefit. "One of the biggest things that's standing in the way of real innovation in our industry is just this lack of decision agility across the mid-tier… get out of our own way, seriously!" Ms Thyer said.