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The digital front door to healthcare is jammed, and it’s costing patients, providers, and payers alike.

In this episode of CareTalk Executive Features, host David Williams talks with Dr. Ashish Mandavia, CEO and cofounder of Sohar Health, about how AI and automation can transform eligibility and benefits verification from a frustrating bottleneck into a seamless, real-time process.


🎙️⚕️ABOUT DR. ASHISH MANDAVIA
Dr. Ashish Mandavia is the Co-Founder and CEO of Sohar Health, an AI-powered platform transforming front-end revenue cycle management (RCM) for digital health providers. In his role, Dr. Mandavia is responsible for setting the company’s strategic vision, overseeing execution across products, operations, and partnerships, and ensuring Sohar’s solutions address critical gaps in healthcare administration. With a strong background as a practicing psychiatrist and health tech executive, he leads Sohar’s mission to simplify the insurance verification process, an often-overlooked source of friction for patients and providers.

Under his leadership, Sohar Health has developed a proprietary API-based system that delivers real-time insurance eligibility and benefits data with 99% accuracy and sub-30-second processing speeds. This makes the patient intake process almost instant, when it used to take hours or days to complete manually. Dr. Mandavia is deeply involved in client success, innovation, and thought leadership, frequently representing the company at industry summits and guiding its efforts to support digital-first care delivery models. His responsibilities also include talent development and investor engagement, particularly as Sohar scales its partnerships with major behavioral health providers like ZocDoc, Talkiatry, Rula, Cerebral, and UpLift.

Dr. Mandavia’s vision centers on building a smarter, more transparent “digital front door” to healthcare, starting with benefits verification. He believes the patient journey begins with financial clarity and uses AI to eliminate administrative burdens so providers can focus on delivering quality care. Through Sohar, he is pioneering how automation can improve access, reduce denials, and enable more sustainable behavioral health operations.


🎙️⚕️ABOUT CARETALK
CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.

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⚙️CareTalk: Healthcare. Unfiltered. is produced by Grippi Media Digital Marketing Consulting.