Joe Yarbrough, president of Carpet & Rug Institute, discusses the association’s recent annual meeting, the CARE program, newly elected directors and the winner of the Joseph J. Smrekar Memorial Award.

We catch up with Bruce Burnett, vice president of franchise development, ProSource Wholesale, to learn more about the group's expansion and how the 147 private independent showrooms cater to trade professional: builders, remodelers, installers, designers and realtors.

Lewis Davis, senior director of technology and research, World Floor Covering Association, talks about the two companies that have completed and received a certification of version 3.0 of the standards program.

Retailer Rick Oderio, president of Conklin Bros., talks about his four location operation, the pandemic lockdown, his retail philosophy, the changing consumer and his long term plans.

George Celtrick, president of Whitewood Products, talks about trends in hardwood sales and styles.

Jeff King, legal counsel for World Floor Covering Association, talks about the new rules of the paycheck protection program, new independent contractor rules, and new developments in legislation developments.

Stuart Hirschhorn, research director at Catalina Research, talks about the pandemic and the flooring industry, the economy, the consumer, housing, the remodeling sector, changes in the supply chain and flooring sales by sector.

Todd Saunders, CEO of Broadlume, talks about the need to improve retailer/supplier technology, update the product catalog, the quality of retailer websites and the level of industry technology.

Steve Hillis, industry consultant, trainer, and CEO of Empower Partners, offers assistance for retailers, managers and salespeople to become more effective with Zoom and other means of communication in this changing environment.

Lew Migliore, president, LGM & Associates Technical Flooring Services, discusses work he has done during the pandemic and dealing with the increasing number of concrete moisture issues.