FNO: InsureTech

Communication is the lifeline of customer-driven businesses. Establishing and maintaining a line of communication from consumer to business and being able to adapt it to changing technology trends, is how companies develop life-long customers.

Our guest's goal is to help clients create those customer connections.

On this episode of FNO: InsureTech we are joined by Tara Kelly, President & CEO of SPLICE Software. SPLICE Software leverages personalized communications to develop stronger relationships with customers and improving the user experience, all in a highly-engaging, timely, and cost-effective way— using the human voice.

FNO: InsureTech Podcast interviews leaders from insuretech and insurance to get unique and intriguing perspectives on how technology is disrupting and transforming the industry. We bring stories, trends, and useful insights to our audience from carriers, insuretech companies, service providers, and various industry groups. New episodes each week.

FNO: InsureTech Podcast is created and produced by Fourseventy Claim Management.

Visit us online at www.fnoinsuretech.com

Innovation comes in different forms and happens at different times. Having a dedicated innovation team allows opportunities for growth, efficiency,

Our guest has over 13 years of experience with Grange Insurance's ambitions and is now focused on their innovative endeavors.

On this episode of FNO: InsureTech we are joined by Brent Hammer, Innovation Officer at the Columbus, Ohio based insurance carrier, Grange Insurance. Innovation has become an integral part in the ambitions and goals of Grange Insurance, from partnering with startups and improving procedures and processes, to building an extensive startup portfolio and partnering with accelerators and VCs.

Join us in our conversation with Brent as we discuss:

• The concepts of "associate innovation" and "death by demo".
• How Grange is leveraging big data and machine learning.
• How drone-enabled tech has shifted and advanced the claims workspace.

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FNO: InsureTech Podcast interviews leaders from insuretech and insurance to get unique and intriguing perspectives on how technology is disrupting and transforming the industry. We bring stories, trends, and useful insights to our audience from carriers, insuretech companies, service providers, and various industry groups. New episodes each week.

FNO: InsureTech Podcast is created and produced by Fourseventy Claim Management.

Visit us online at www.fnoinsuretech.com

When there is a disconnect, someone has to bring the two ends together to make things work. In marketplace with fragmented services, it's difficult to manage and keep things together, especially documentation. Our guest has found the solution by easily connecting customers to their carriers, all in one single mobile app. Having the most up-to-date policies and documentation in your hand gives a greater sense of ease and security. Our guest's goal: make life simpler.

On this episode of FNO: InsureTech we are joined by Ryan Mathisen, CEO & Co-Founder, and Sean Mulhern, CIO & Co-Founder, at Denver-based insurance start-up GloveBox. The GloveBox app creates access to all your insurance information, aggregating the information you need, whenever you need it, with ease. Home with one carrier, auto with another? They've got you covered. No Service? No problem—your documents are available offline. User policy alerts for important missing coverage, price increases & status updates.

FNO: InsureTech Podcast is created and produced by Fourseventy Claim Management.

Visit us online at www.fnoinsuretech.com

Startups require attention, resources, and time. Finding an investor or partner that offers these factors is not an easy task and requires thoughtful and methodical intent.

Our guest for this episode has fostered, developed, and nurtured innovation, idea, and startups. 36 companies have had the opportunity to work with this venture group, and hundreds of others continue to reach out.

On this week's episode of FNO: InsureTech, we are joined by Mike McCann, Senior Vice President of Corporate Partnerships at Rev1 Ventures. Rev1 Ventures is the investor startup studio that combines capital and strategic services to help startups scale and grow. Through their resources, Rev1 is able to work with startups to effectively validate a product, structure a company, land customers, raise capital, and build a team.

FNO: InsureTech Podcast is created and produced by Fourseventy Claim Management.

Visit us online at www.fnoinsuretech.com

On this episode of FNO: InsureTech, we are joined by Darin McCarthy, Vice President of Claims at Hippo Insurance. Hippo has automated the process and modernized coverage, allowing them to offer policies that cover the homes and possessions that consumers own today, with cost efficiency and effectiveness.

Tune in to this episode to hear Darin take us through Hippo's model and how they view claims as a sales function.

FNO: InsureTech Podcast interviews leaders from insuretech and insurance to get unique and intriguing perspectives on how technology is disrupting and transforming the industry. We bring stories, trends, and useful insights to our audience from carriers, insuretech companies, service providers, and various industry groups. New episodes each week.

​FNO: InsureTech Podcast is created and produced by Fourseventy Claim Management. Visit us online at www.fnoinsuretech.com

Strategy is important when it comes to developing an idea, a goal, an action, and for our intent and purpose, insurance.

By developing a strategy, a path can be formed that allows for clarity, understanding, and identifying the problems, as well as the solutions.

On this week's episode of FNO: InsureTech, we are joined by Mark Breading, Partner & Chief Research Officer at Strategy Meets Action (SMA). As a strategic advisory firm, SMA delivers advice, consultation, and published research to insurers, solution providers, and insuretech startups. They provide insights and guidance that help clients connect and embrace today's business strategies, plans, and technology investments to the new world of customer experience, digital transformation, emerging technologies, and insuretech.

Join us as Mark shares:

• a unique perspective of the insurance world from an advisory firm point-of-view.
• his thoughts on the IoT and connectivity in relation to the future of insurance.
• thoughts on the insurer-insuretech relationship.
• and more!

FNO: InsureTech Podcast interviews leaders from insuretech and insurance to get unique and intriguing perspectives on how technology is disrupting and transforming the industry. We bring stories, trends, and useful insights to our audience from carriers, insuretech companies, service providers, and various industry groups. New episodes each week.

FNO: InsureTech Podcast is created and produced by Fourseventy Claim Management.

Visit us online at www.fnoinsuretech.com

Weather is the lifeblood of claims. It can be the decisionmaker, the telltale sign, the cause.

One company has taken its roots in the weather, providing data points that can be used in predicting claims patterns and insights and determining when an insurer should file a claim.

On this week's episode of FNO: InsureTech, we are joined by Demetrius Gray, CEO & Co-Founder of WeatherCheck. WeatherCheck monitors properties for hail damage so that insurance carriers, mortgage companies, and property owners can take action. Their out-of-the-box solution provides detailed modeling without the need for additional, costly resources.

Join us as Demetrius shares:

• WeatherCheck's technology and data collection and insight
• WeatherCheck's relationships with insurance agents and brokers
• his thoughts on the future of insuretech
• and more!

FNO: InsureTech Podcast interviews leaders from insuretech and insurance to get fresh ideas and unique perspectives on how technology is disrupting and transforming the industry. We bring stories, trends, and useful insights to our audience from carriers, insuretech companies, service providers, and various industry groups. New episodes each week.

FNO: InsureTech Podcast is created and produced by Fourseventy Claim Management.

FNO: InsureTech Podcast | www.fnoinsuretech.com

Data is power. It creates. It moves. With data comes knowledge and information that can be integral and crucial to a business, organization, even an infrastructure of a city.

This week, we talk with a business that makes sense of data points and turns it into useable, logical big data.

On this week's episode of FNO: InsureTech, we are joined by Carey Ann Nadeau, Founder & CEO of Open Data Nation (ODN). ODN combines detailed public records and industry expertise to reveal new, leading indicators of risks in cities. By measuring the risk around customers, they are able to develop customized profiles of data points that are unique and applicable.

***This episode of the FNO: InsureTech was recorded prior to Hurricane Dorian. Our thoughts and prayers are with those impacted by this storm.*** The world of insurance is constantly evolving. As technologies innovate and improve the claims processes, customer-insurer relationships are also evolving and adapting. Innovation is becoming a practice in and of itself.

This week, we get a glimpse of the evolving insurance industry from the perspective of a CCO.

On this week's episode of FNO: InsureTech, we are joined by Catherine Reese, Chief Claims Officer at Tower Hill Insurance Group (https://www.thig.com). As one of Florida's largest residential property insurers with more than 800+ insurance agencies throughout the state, Tower Hill has been protecting Florida's home and business owners for nearly half a century.

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FNO: InsureTech Podcast interviews leaders from insuretech and insurance to get fresh ideas and unique perspectives on how technology is disrupting and transforming the industry. We bring stories, trends, and useful insights to our audience from carriers, insuretech companies, service providers, and various industry groups. New episodes each week.

FNO: InsureTech Podcast is created and produced by Fourseventy Claim Management.

FNO: InsureTech Podcast

www.fnoinsuretech.com

Communicating with customers is integral to any business. When it comes to communicating with the insured, it's important to build rapport and relationships that allow easy flow of information.

On this week's episode of FNO: InsureTech, we are joined by Miguel Fernandez, Founder of Claimbot (https://www.claimbotcx.com). Claimbot's technology integrates with your systems to ensure users receive accurate and actionable answers—reducing the need to connect with a call center agent and delivering a better customer experience for the auto, warranty, and insurance industries.

• • • • •

FNO: InsureTech Podcast interviews leaders from insuretech and insurance to get fresh ideas and unique perspectives on how technology is disrupting and transforming the industry. We bring stories, trends, and useful insights to our audience from carriers, insuretech companies, service providers, and various industry groups. New episodes each week.

FNO: InsureTech Podcast is created and produced by Fourseventy Claim Management.

FNO: InsureTech Podcast

www.fnoinsuretech.com