Maintaining positive relationships with customers is one of the most important components to a successful sales career or the growth of your business.

Your Klout Score is gaining in importance. It measures your influence through social media networks. The score calculates how influential you truly are, in correlation to your clicks, comments, interactions, tweets, posts and retweets.

A key characteristic I noticed among the masses of sales professionals was the fear of approaching top-level contacts when beginning the sales process with an organization.

Key People enjoy a special status in their chosen field because they are well connected, well known, well regarded and highly valued. They get invited to be a part of the best teams and projects and they can often write their own terms.

For most professionals, the only reason to play a game is to win. Winning consistently in any competitive arena requires focus, stamina and dedication.

Let’s face it; in recent years, the economy has taken its toll on most companies. Therefore, many corporations today are constantly looking for ways to reduce or contain cost.

“Will you take the red pill or the blue pill?” One of my all time favorite movies is The Matrix. It is still one of the most cutting edge movies of our time. There is far more than entertainment value in the movie, than meets the natural eye.

Networking is a critical component in the success equation of sales and business, and it’s also one of the most neglected components. In some instances, it is overlooked because we don’t know how to network, or see the significance.

Success is a choice. Failure is also a choice. You can't fail unless you consent to it. I’m not referring to temporary defeats, because they are part of the formula for sustainable success. The moment you say, “I can’t,” you’re right.

Key People enjoy a special status in their chosen field because they are well connected, well known, well regarded and highly valued. They get invited to be a part of the best teams and projects and they can often write their own terms.