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In this episode of the Talking Pools podcast, the hosts discuss the significance of mentorship in the pool industry, the launch of the Mentor of the Year Award, and the importance of respect and empathy among professionals. They explore the challenges of navigating online communities, the value of building relationships, and the need for privacy in the digital age. The conversation emphasizes the role of mentorship in professional growth and encourages listeners to foster a supportive environment within the industry. In this conversation, the speakers delve into the intricacies of client relationships, the significance of mentorship, and the importance of empathy in professional settings. They share personal anecdotes and insights on how their backgrounds shape their interactions and business practices. The discussion emphasizes the need for clear communication and understanding in fostering successful business relationships, as well as the value of learning from others in the industry.

takeaways

• The Mentor of the Year Award recognizes significant contributions in the pool industry.
• Respect and empathy are crucial for a healthy professional environment.
• Online communities can be both helpful and challenging to navigate.
• Building relationships is key to success in the pool industry.
• Privacy concerns are increasingly important in the digital age.
• There are no stupid questions; everyone starts somewhere.
• Mentorship plays a vital role in professional development.
• It's essential to be nice and understanding to others.
• Social media can amplify negativity; we should strive for positivity.
• The pool industry thrives on collaboration and support among peers. Navigating client relationships requires clear communication and setting expectations.
• Mentorship plays a crucial role in personal and professional growth.
• Empathy is essential in understanding clients' backgrounds and challenges.
• Not every client relationship is worth pursuing; selectivity is key.
• Time management is critical in maintaining pool cleanliness and client satisfaction.
• Personal experiences shape professional interactions and responses.
• It's important to recognize that everyone comes from different backgrounds.
• Good business practices lead to positive outcomes and relationships.
• Utilizing available resources and mentorship can enhance business operations.
• Continuous learning from others in the industry is vital for success.

Sound Bites

• "It's scary how much information is out there."
• "There's no such thing as a stupid question."
• "It's the relationships that you build."
• "Ju

California Pool Association
Pool Industry Trade Organization

CMAHC
The Council for the Model Aquatic Health Code promotes health & safety at public swimming pools

LaMotte Company
LaMotte Company is a leading manufacturer of water quality testing products & pool test kits

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