FRISS Fraudcast

One might suspect that fraud schemes have evolved over the years, but it’s more about how the fraud is committed. Michelle Rafeld, Assistant Director of Fraud, Enforcement & Licensing at Ohio Department of Insurance discusses how the digital age has changed how investigations operate and how fraudsters are caught. Find out more about the ‘Blessings and Curses’ of this new digital age of insurance investigations in this week’s Fraud Leadership Video!

Across the country, major Rental Vehicle Fraud Rings are operating to try and scam truck rentals out of millions of dollars in insurance cheques. How does this happen? Frank Goldstein, Managing Partner at Goldstein Law Group sits down with Andrew Vogeney to discuss the effects of this scam on the average renter, and see how this very common scam could also be potentially deadly. Listen now to learn more about the dangers of this rental truck ruse in this week’s Fraud Leadership Video!

Why would a customer decline help after a bad accident? Cornelius Young, VP of Product management at TrueMotion, helps us understand how telematics and location data help the insurer spot suspicious crashes in a sea of legitimate ones in FRISS’ latest fraud leadership video. Watch as he discusses the latest way of catching fraud, by using location data sources as an insurer to keep insurance honest.

Are regulators in the U.K. and U.S. finally shutting down data practices that they think have gone too far?  Duncan Minty, expert on ethics and insurance, tackles the challenges of information rights, specifically secondary use, in FRISS' latest fraud leadership video. Watch as he explains how conflicts of interests, like performance bonuses within counter fraud divisions, also need to be managed properly in order to avoid unethical practices.

Frank Goldstein, managing partner at Goldstein Law Group, talks about a new and upcoming scam ravaging trough United States. Auto glass repair shops ran by former convicted felons, promise to replace your unbroken or slightly damaged windshield for free. What's the catch, you may ask? They are actually trying to cash in for unnecessary repairs from your insurance company! Listen to this episode and find out more about this scam as well as who are seen as the most vulnerable!

Duncan Minty, Ethics Consultant at Duncan Minty Consultancy sits down with Andrew Vogeney and uncovers the concept of virtuous circle of trust between public and insurance companies. He highlights two important aspects of building this circle, namely Ethical Fraud Detection as well as Ethical tackling of fraudulent cases. How do these work together in building the trust between public and insurance companies? Listen to the podcast below!

In career talks we put you, our colleagues in the spotlight. Career talks is about your career stories and what does growth mean to you, and how do you experience this within FRISS. Our guest today is Cecko Hansen.

Michael Curcio of EY, discusses the benefits of technology in modern insurance. "Technology will only change how people are allocated... It opens up new opportunities that didn't exist decades ago". Find out how SIU and Claims might be getting the upper-hand in this new 6-minute interview! And discover how to do things more efficiently by "Getting rid of the noise."

Watch as FRISS' Andrew Vogeney sits down with Michael Curcio from EY to discuss challenges that come with speedy innovation. "Everybody wants to do things quickly but that's where inaccuracies happen". So what does a carrier need to do to solve that? If you want to learn more about how to make insurance processes more simple, efficient, and safe, listen to this episode!

In career talks we put you, our colleagues in the spotlight. Career talks is about your career stories and what does growth mean to you, and how do you experience this within FRISS. Our guest today is Rita Verduin.