An interview with attorney Jeffrey Rapattoni from Marshall Dennehey, about reinventing  insurance business models to work in a virtual environment. Jeffrey is Senior Vice President and Board Member at law firm Marshall Dennehey.

Andrew Vogeney is the Marketing Manager at FRISS. In this episodes he joins us to share his responsibilities as Marketing Manager at FRISS and how the company helps in keeping insurance honest. He describes his journey, why he was interested in having a career in broadcasting, and what led him to join the insurance industry. He discusses the need for honesty to be rewarded with ease and convenience, especially when it comes to claims. Andrew also explains how their fraud-checking system works and how they rate users according to their honesty.

This podcast was created by Spot On Insurance.

Even billionaires fall victim to embezzlement. Kelly Paxton, a seasoned fraud consultant and public speaker, explains how anyone can be embezzled. And it is not necessarily the typical bad guy trying to steal from you. During her career in law enforcement, Kelly saw regular looking moms and dads setting up financial scams. So what do you do if you are embezzled? It will change your life, but it doesn't need to change it in the worst way possible.

Even honest people will commit insurance fraud if they can strongly justify it. Matthew Smith, Executive Director at the Coalition Against Insurance Fraud, warns insurance companies to be aware of their behavior during COVID-19. Actions taken today could backlash on the business after the crisis. He answers to the question: what might be the long-tail impacts of COVID on insurance?

Fraud is not always black and white. We often see claims that are not exactly fraudulent, but have been padded up. During the COVID-19 pandemic, many people lost their jobs and got financially pinched. How are jurors going to deal with the impact from the coronavirus? Jim Patillo looks ahead and talks about the way jurors should treat COVID-related cases that contain an element of fraud.

It's that spooky time of the year again: HALLOWEEN! 🎃👻 Unfortunately, this also brings out the creepiest fraudsters of 2020. The Coalition Against Insurance Fraud traditionally publishes the annual 'Fraud Hall of Shame' to highlight the latest fraud trends.

COVID-19 has a major impact on insurance, and thus on the claims process. In this episode Andrew Vogeney talks to Jeffrey Rapattoni, Senior Vice President and Board Member at Marshall Dennehey. Jeffrey explains why the current unknown has such a big effect on the workflow at insurers. He answers to the question: "is this an opportunity for courts to reinterpret the conditions of insurance policies?"

The two biggest buzz letters in insurance today are AI. In this episode Andrew Vogeney talks to Matthew Smith, Executive Director at the Coalition Against Insurance Fraud. Matthew explains why artificial intelligence is going to be the biggest determiner in the fight against fraud. What are the pros and cons of applying AI and how can insurers implement it safely?

One of the most effective uses of data and analytics in insurance is to prevent fraud both at the point of underwriting and from claims.

Jeroen Morrenhof founded FRISS in 2006 and today the company has over 180 implementations of its technology around the world. Identifying potential fraud creates savings direct to the bottom line - Jeroen believes FRISS has saved its clients over 1 billion dollars.

Join Matthew Grant from InsTech London as he finds out what motivated Jeroen to start the company and lessons from the last 14 years. Topics include the choice between bootstrapping and bringing in external funding, understanding the "fraud funnel", keeping ahead of the latest approaches to fraud during Covid-19, and using third-party data sources and in-house experience.

Max Bazerman is an author and academic who specializes in business psychology. He is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. In this episode he talks to Dan Gumpright (VP of Products at FRISS) about honesty in insurance, from a psychologist's perspective. Max explains how honest insurance is only achievable when there is full transparency between insurers and their customers.