From A People Perspective

From A People Perspective

By The People People GroupBusinessCareersManagement
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From A People Perspective episodes

  • Why The Customer Experience Will Never Exceed The People Experience with Kristen Suess, Founder of PeopleUp

    Kristen Suess shares her journey from Starbucks to Slack, exploring the importance of people experience, effective communication, and leveraging technology like Slack and AI to enhance workplace culture and productivity.

    02:45 — A chaotic night and the black bear comparison
    09:08 — Kristen’s journey into people and HR
    13:28 — What Starbucks taught her about people leadership
    19:26 — Why the customer experience starts with the people experience
    21:29 — The hidden cost of layoffs
    26:20 — How Kristen landed at Slack
    30:29 — Lessons from Slack: curiosity, humility and versatility
    34:14 — When should a company hire its first HRBP?
    38:12 — What makes a strong HRBP valuable
    40:40 — Behind the scenes of life at Slack
    46:10 — How to use Slack more effectively
    48:11 — Career breaks, consulting and the future of HR
    56:33 — Kristen’s approach to AI and Claude
    58:49 — AI tools, productivity and experimenting with technology 

    1 hr 5 min
  • Building Better Hiring Experiences with Yiorgos Boudouris, Senior Talent Partner at Zensurance

    In this engaging conversation, Martin and Yiorgos explore the multifaceted world of recruitment, touching on Yiorgos' unique journey into the field, the importance of employer branding, and the challenges faced in the current job market. They discuss the impact of technology on recruitment processes, the significance of building long-term relationships with candidates, and the evolving landscape of people operations. Throughout the discussion, Yiorgos shares valuable insights and experiences that highlight the complexities and nuances of recruitment today.

    00:00 Introduction
    05:45 Yiorgos' Journey into Recruitment
    12:32 Recruiting Across Industries
    15:11 Challenging Hiring Bias
    20:00 Why Curiosity Makes Better Recruiters
    26:23 Building an Authentic Employer Brand
    34:57 Recruitment Beyond Hiring
    38:20 Honest Candidate Conversations
    44:12 Understanding Candidate Motivations
    48:20 The Long Game in Recruitment
    53:28 AI & Technology in Recruiting
    01:03:55 The Future of Talent Acquisition

    1 hr 14 min
  • The Science of Sustainable High Performance with Cory Chadwick, Founder & Mental Fitness Trainer at Lyceum

    In this episode, Martin Hauck chats with Cory Chadwick about the journey of creating Lyceum, formerly The Mental Gym, a platform dedicated to proactive mental health and leadership development. They explore personal stories, habits, the importance of intentional growth, and how small, consistent changes lead to lasting impact.

    1:43 - Welcome & unexpected Toronto encounter
    3:29 - Rapid-fire openers: music, snacks, and first jobs
    13:37 - Cory’s story: mental wellbeing, loss, and finding a path
    18:49 - From personal practice to helping others thrive
    21:39 - Building Lyceum and the realities of entrepreneurship
    25:31 - Mental wellbeing beyond crisis: moving from good to great
    29:29 - Learning through iteration, failure, and refinement
    31:38 - Who Lyceum is for: intention, growth, and self-selection
    36:28 - Why standards and shared commitment matter
    43:21 - Whole-person development in the workplace
    46:35 - Why we struggle to do what we know is good for us
    51:30 - Closing thoughts

    53 min
  • Why the Best Recruiters Think Like Business Partners with Denzel Mutoko, Senior Talent Acquisition Partner at Dealmaker

    In this episode, Martin Hauck interviews Denzel Mutoko, a senior talent acquisition partner at Dealmaker. They discuss Denzel's unique learning preferences, his journey in recruitment, the transition from agency to in-house roles, and the impact of AI on the recruitment process. Denzel shares insights on the importance of personal development, the tools he uses in his work, and his philosophy on balancing work and life. The conversation concludes with valuable advice for job seekers and reflections on the future of talent acquisition.

    02:05 - Meet Denzel Mutoko
    11:31 - From Dubai to recruitment
    15:18 - Agency vs. in-house recruiting
    18:50 - Why he left agency recruitment
    20:43 - Building a career beyond work
    23:22 - The future of talent acquisition
    24:51 - AI tools every recruiter should know
    27:44 - Why AI can't replace resume screening
    30:18 - How Denzel uses ChatGPT, Claude & Gemini
    33:10 - Building AI tools for recruiters
    35:38 - The future of AI in hiring
    38:03 - Staying relevant in an AI-driven world
    41:17 - Interview advice every candidate should know
    42:26 - Why there's more to life than work
    44:35 - Losing your identity through work
    46:50 - The mindset that changed everything
    49:32 - Closing thoughts

    51 min
  • The Virtue of Flapping Consciously with Chengeer Lee, Principal at Resonance

    In this episode, Chengeer Lee, a recruiter turned coach, breaks down how authenticity, writing, and self-awareness fuel success in the talent world. He shares raw insights about navigating careers, the power of metacognition, and why ego destruction is essential for leadership—and how all of this ties back to building impactful organizations.

    01:59 — Chengeer Lee’s unconventional path into recruitment
    04:03 — From Kazakhstan to building a career in Canada
    06:33 — Landing his first job with no recruitment experience
    10:00 — Why job development built his recruitment foundation
    12:18 — Moving into tech and agency-side talent acquisition
    14:45 — How LinkedIn content created career opportunities
    15:38 — Writing, discipline, and rebuilding after burnout
    19:42 — Why writing is a meta skill for clearer thinking
    23:15 — Metacognition: learning to observe your own thinking
    27:34 — Why there are no shortcuts to self-understanding
    32:04 — Removing mental noise to improve performance
    34:49 — Self-transcendence as the foundation for growth
    39:31 — How recruitment and coaching are more connected than they seem
    42:09 — Making self-awareness practical for sceptics
    46:01 — Building conscious leaders and organizations
    49:04 — Playing life’s games consciously

    51 min
  • Mastering Remote Work and In-Person Balance with Vanesa Cotlar, VP People & Culture at PolicyMe

    Vanesa Cotlar shares insights on remote work, building relationships with CEOs, and leveraging AI for business innovation. Discover practical strategies for career growth, team building, and staying ahead in AI technology.

    00:00 – Introduction to Vanesa Cotlar
    04:36 – Remote Work vs. In-Person Collaboration
    08:59 – Work Style, Meetings & Productivity Habits
    11:09 – Performance Reviews, Team Building & RTO Takes
    12:18 – The CEO ↔ People Leader Relationship
    17:34 – Career Growth & Becoming a Strategic Partner
    22:33 – AI Challenges in Modern Workplaces
    24:59 – AI Learning, Upskilling & Internal Innovation
    28:06 – AI Tools That Changed Workflow Efficiency
    31:11 – Staying Ahead of the AI Curve
    34:43 – Overcoming Fear & Resistance to AI Adoption
    36:28 – Closing Thoughts & Final Reflections 

    37 min
  • People Strategy in a Distributed World with Erin Goodey, Global People Director at Oyster

    What if the key to better hiring, onboarding, and managing people is just making the complex simple? Erin Goodey shares real-world strategies to strip away unnecessary friction, leverage automation, and build resilient, scalable teams especially in a global context.

    01:25 - Intro & icebreakers

    04:45 - Email sign-off culture across countries

    07:48 - Rapid fire: culture, RTO mandates & the future of work

    09:28 - From criminology to HR: Erin's career journey

    13:15 - Joining Oyster and building global HR from scratch

    16:34 - Advising customers on complex global hiring strategy

    18:20 - Work from anywhere: risk, maturity & legal exposure

    20:32 - How Oyster sets standards while adapting to each client

    25:18 - Heat maps, country selection & avoiding costly mistakes
    26:45 - Planning for offboarding before you celebrate onboarding

    29:33 - Pod countries: a smarter approach to global expansion

    31:31 - Best entry points for companies new to international hiring

    34:03 - Making the complex simple: automation & human-centered HR

    37:16 - Lessons for fractional HR leaders

    41:32 - Universal truths about the people profession

    45:55 - The power of community & the "Unblock Me" channel

    48:35 - What's on Erin's mind: geopolitics, complexity & building ahead

    50:00 - Reimagining HR processes with AI from the ground up

    51:38 - Pearl Diver: how Oyster saved 420 hours with an AI bot

    55:56 - AI as a creative opportunity, not just a cost-cutting tool

    58:37 - Who Erin's watching: companies pioneering AI-driven HR

    1:00:21 - Final thoughts & close

    1 hr 2 min
  • How Role-Playing Games Transform Leadership and Culture with Laura Khalil, Founder of Once Upon A Roll

    In this episode, we explore how role-playing games like Dungeons & Dragons can transform team building, leadership, and organizational culture through immersive, hands-on learning. By using play as a tool, teams can build trust, improve communication, and uncover hidden dynamics that traditional methods often miss. The conversation highlights how experiential learning creates deeper connections, encourages authentic collaboration, and helps individuals develop skills in a low-pressure environment that translates directly into the workplace.

    00:00 – Introduction & Laura Khalil background
    02:00 – D&D and tabletop games explained
    07:00 – Games as a model for team roles & dynamics
    12:00 – Using game mechanics in real work (Stars & Wishes) 
    16:30 – Why games reveal real personality traits
    20:30 – Corporate dysfunction & lack of collaboration
    23:00 – Discovery of D&D’s team-building potential
    27:00 – Real business impact: building connections across teams
    31:30 – Why play is critical for learning & development
    35:30 – Leadership, vulnerability & “looking silly”
    40:00 – Using games to diagnose team dynamics
    45:30 – Breaking hierarchy & titles through gameplay
    48:30 – Google study: what makes high-performing teams
    50:30 – Where to find Laura & closing thoughts 

    53 min
  • Unlocking the Power of Neurodiversity in the Workplace with Sarah Ennor, Lawyer & Founder of Growth Counsel

    In this episode, Sarah Ennor shares her journey with ADHD, debunks common myths, and offers practical advice for workplaces to support neurodiverse employees. Discover how understanding and accommodating different brain types can boost organizational performance and inclusivity.

    00:00 – Introduction & Sarah Ennor overview
    02:00 – What ADHD really means at work
    06:20 – “People over policy” hot take
    10:30 – Why employees don’t disclose ADHD
    14:00 – Better approach: ask for outcomes, not labels
    19:00 – Making invisible differences visible
    23:50 – Biggest myth: ADHD ≠ laziness
    29:00 – Sarah’s ADHD diagnosis story
    33:30 – Understanding ADHD differences & self-awareness
    36:30 – Rethinking work structures (time, productivity)
    41:30 – Challenging norms like punctuality
    48:20 – How companies can unlock performance
    51:00 – One key fix: believe your employees
    56:50 – Why this matters for business (cost + growth)
    1:02:50 – Closing & where to find Sarah 

    1 hr 5 min
  • The Hidden Link Between Job Enjoyment and Performance with Jason Silver, Author & CEO of JI Business Advisory

    In this episode, Jason Silver, a former Airbnb country manager turned author, shares eye-opening insights on rethinking productivity, leadership, and purpose. He reveals how scaling at breakneck speed taught him that focusing on culture and values especially the ones you pay a price for, can make or break your success. And he challenges the widely held myth that job satisfaction is about finding your passion it's about practicing it, day by day, task by task.

    00:00 – Introduction & Jason Silver background
    02:30 – From child actor to Airbnb: unconventional career path
    06:10 – Inside Airbnb’s hypergrowth (400 → 2500 employees)
    09:30 – “Don’t f*** up the culture”: lessons on scaling companies
    12:30 – Why company values fail (and how to make them real)
    17:00 – The book Your Grass is Greener explained
    20:00 – Personal turning point: loss, perspective & mindset shift
    23:30 – The “enjoyment → success” reversal (core philosophy)
    28:30 – You have more control over your work than you think
    42:30 – Practical exercise: redesign your work using enjoyment
    47:15 – HR dilemma: misaligned roles & how to fix them
    50:15 – Change HOW you work, not WHAT you do
    53:00 – Small tweaks that compound into career satisfaction
    59:30 – The future of work: danger of chasing “perfect jobs”
    1:03:30 – Final insights on values, work, and fulfillment 

    1 hr 7 min

About From A People Perspective

From the publisher's feed

A podcast about fascinating professionals, how they got to where they are and where they’re going from the lens HR, Recruitment and People Operations hosted by Martin Hauck.

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