In this episode of RETHINK Retail’s Global Retail Leaders Podcast, host Flick Collingwood sits down with Nuno Miller, Digital COO of N Brown Group, to unpack the company's ambitious digital transformation journey.

🚀 From deploying AI and cloud tech to building agile squads and customer-centric "tribes," Nuno shares the behind-the-scenes framework that’s driving real results—including stronger employee engagement, increased speed to market, and a more agile organization.

⏱ Timestamps:

[02:30] Why transformation is more than just technology

[05:45] OKRs, mission drives & cross-functional tribes

[09:30] Breaking silos & building customer-first teams

[13:30] The critical role of CEO sponsorship

[17:30] Lessons learned: mindset shifts & cultural change

[21:00] Nuno’s advice for leading successful digital transformations

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