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In this episode of the Talking Pools podcast, Rudy interviews Shannon Wilson, a top mentor in the pool care industry. They discuss the importance of mentorship, safety, and training in pool management, as well as the role of enzymes in maintaining pool clarity. Shannon shares insights on accountability, learning from mistakes, and the significance of chemical knowledge in pool care. The conversation highlights the challenges of leadership and the impact of mentorship on professional development, concluding with valuable lessons and best practices for aspiring pool professionals.

takeaways

• Mentorship is crucial for growth in the pool industry.
• Enzymes play a significant role in maintaining pool clarity.
• Safety training is essential for pool management.
• Consistency and accountability are key in leadership.
• Learning from mistakes is part of the growth process.
• Effective communication can resolve employee challenges.
• Understanding pool chemistry is vital for maintenance.
• Reading product labels can prevent costly mistakes.
• Good mentorship can come from unexpected sources.
• Asking questions fosters a learning environment.

Sound Bites

• "You have to document everything."
• "Ask questions to spark learning."
• "Read the directions on the label."

Chapters

00:00
Introduction to Mentorship in the Pool Industry

02:27
The Role of Enzymes in Pool Maintenance

05:24
Safety and Training in Pool Management

08:23
Understanding Cyanuric Acid and Its Impact

11:21
The Importance of Consistency in Mentorship

14:11
Learning Through Failure and Experience

17:04
Chemical Safety and Handling in Pool Care

20:16
Innovations in Pool Chemistry and Maintenance

25:36
Reflecting on Early Industry Experiences

27:30
Learning from Mistakes and Accountability

30:41
Difficult Conversations and Leadership Challenges

33:22
Mentoring and Employee Development

37:52
Leadership Styles and Personal Growth

42:19
Teaching Moments and Light Bulb Moments

45:53
Lessons Learned from Pool Management

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