You’re the face of the shop — act like it. In this episode, Jim Carr unpacks why getting out of the office, shaking hands, and “kissing babies” isn’t politics… it’s leadership. Whether it’s a customer visit, trade show, or just showing up when it counts, your presence is your most powerful tool.

Inside This Episode:

What “kissing babies” really means in manufacturing

How trust builds faster in person — and why that boosts your bottom line

• Real examples from the field where face-time made the difference

• How to make customer visits a strategic weapon, not a time suck

• If you’re hiding behind email or think your sales team’s got it covered — this one’s for you.