Starting her career in sales, Joanna Swash became CEO of Moneypenny to bring its growth to its full potential. Joanna knows what needs to be done and that is getting into the perspective of their clients and giving service that's unique to each of their clients. In this episode, Joanna Swash talks about her journey into becoming Moneypenny's CEO as well as tips on small business owners.

Moneypenny, a company that started with only one desk and sending direct mails, now boasts 1200 employees and giving service to different countries through handling the customer service of their clients such as phone and messaging operators. Their promise is to stay true to their clients by providing transparent and custom service to each of them.

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