Step inside the world of luxury tour buses with Dreamliner! We take you behind the scenes of how these rolling homes are built from the ground up. Host Nikki Sanz gets an exclusive tour of Dreamliner’s Nashville facility with CEO Rich Thompson, exploring the craftsmanship, innovation, and passion that go into every bus. From empty shells to fully customized artist suites, hear from the experts who make it all happen—including former touring musicians, veteran bus builders, and the team ensuring artists and crews travel in comfort.

We also dive into Rich’s unexpected journey from finance to founding Dreamliner, why he bet big on the touring industry, and how his company is reshaping the future of tour travel. Whether you’re a touring pro or just fascinated by life on the road, this episode is packed with insight, stories, and a look at the artistry behind the ultimate backstage experience—on wheels.

Find your next Gigg: https://www.giggs.live/

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Host: Nikki Sanz
Producer: Annabelle Wiedower

Jason Geisinger has over 20 years of experience in tour management and production with artists like Rihanna, Francesco Yates, BT, Dubfire, and The Cult, as well as producing corporate events for major brands and collaborating with artists Katy Perry, Maroon 5, and Imagine Dragons. He’s worked with industry giants like Live Nation, AEG, and Disney and is currently tour managing the theatrical production The Nutcracker.

Find your next Gigg: https://www.giggs.live/

Stay up to date:
Instagram: https://www.instagram.com/giggs.live
Youtube: https://youtube.com/@giggs-live

Host: Nikki Sanz
Producer: Annabelle Wiedower

Scott Welch is an artist manager, tour manager, investor, consultant, advisor, dear friend, and pain in Nikki’s ass. Scott has spent decades managing multi-platinum artists like Alanis Morissette, LeAnn Rimes, Steve Perry, Paula Abdul, and Collective Soul. In the tech world, he helped launch MP3.com’s $370 million IPO and invested in StubHub, which later sold to eBay for $310 million. Today, Scott is behind the development of various companies, including Soundstripe, XPERIA, Single Music, Eva, AtoZ Sports, the LERNER Theatre, and his favorite, Giggs.

Find your next Gigg: https://www.giggs.live/

Stay up to date:
Instagram: https://www.instagram.com/giggs.live
Youtube: https://youtube.com/@giggs-live

Host: Nikki Sanz
Producer: Annabelle Wiedower

Rachel Pfennig Hales is the Experience Manager at Rock Lititz, where she builds live event culture and gives a voice to the brand. Rachel began her career touring with the Black Eyed Peas and Lynyrd Skynyrd, and now focuses on celebrating crews through education and experiences. She’s also the author of Tour Book, a fascinating look backstage in concert touring, featuring interviews with industry crews. Rachel is a key figure in planning ‘The Conference: Live at Lititz,’ shaping its content.

Ryan Smith is the Regional Manager of Artist Relations at Shure, with over 30 years of experience supporting artists and crafting relationships in the music industry. Starting at Shure in 1993, Ryan has worked across customer service and artist relations while maintaining his passion as a drummer and percussionist. When he’s not connecting with artists, he enjoys woodworking, videography, and camping with his family.

Find your next Gigg: https://www.giggs.live/

Stay up to date:
Instagram: https://www.instagram.com/giggs.live
Youtube: https://youtube.com/@giggs-live

Host: Nikki Sanz
Producer: Annabelle Wiedower

Mike Bolton is the Managing Director at Go for Wardrobe and former tour manager for Adam Kay, overseeing arena and large theater tours. With a wealth of experience in live events and touring, Mike brings unique insights into the behind-the-scenes operations that make shows run seamlessly.

Lisa Bruno is a music industry veteran with over 20 years of experience working with legendary artists like Ricky Martin, Aerosmith, Madonna, and Lady Gaga. Lisa’s versatile career spans wardrobe, talent support, production coordination, and artist care. She also owns a boutique backstage furniture rental company, combining creativity with logistical expertise to enhance live events. 

Find your next Gigg: https://www.giggs.live/

Stay up to date:
Instagram: https://www.instagram.com/giggs.live
Youtube: https://youtube.com/@giggs-live

Host: Nikki Sanz
Producer: Annabelle Wiedower

Jim Digby is a live entertainment veteran with four decades of experience working with artists like Linkin Park, The Killers, and Phil Collins, as well as spearheading major projects like Saudi Arabia’s first international music festival. As President and Co-Founder of the Event Safety Alliance, Jim’s career has been shaped by a steadfast dedication to safety and wellness in the industry.

Event Safety Alliance:
Web: eventsafetyalliance.org
Email: [email protected]

Find your next Gigg: https://www.giggs.live/

Stay up to date:
Instagram: https://www.instagram.com/giggs.live
Youtube: https://youtube.com/@giggs-live

Host: Nikki Sanz
Producer: Annabelle Wiedower

Joanne Croxford is a seasoned tour professional with a career spanning work with Robbie Williams, Sia, Duran Duran, and Anastacia. Beyond touring, she’s been a mental health advocate with Music Support and co-founded Roadies in Recovery, a support group championing sobriety in the live event industry. Joanne’s initiatives, like the ‘sober table’ at the TPi Awards, are paving the way for meaningful change.

Suzi Green is a veteran tour manager with 25 years in the music industry, working with icons like PJ Harvey, Clean Bandit, and Grace Jones. After experiencing burnout, Suzi retrained as a naturopathic nutritionist, blending her expertise in touring with a passion for holistic wellness. She founded ‘The BACK LOUNGE,’ a global peer support group for live music professionals, and is now completing an MA in Psychotherapy to further support the industry.

Roadies In Recovery:
Web: roadiesinrecovery.com
Email: [email protected]

The Back Lounge:
Web: healthy-touring.com/the-back-lounge
FB Group: @thebackloungetouring

Find your next Gigg: https://www.giggs.live/

Stay up to date:
Instagram: https://www.instagram.com/giggs.live
Youtube: https://youtube.com/@giggs-live

Host: Nikki Sanz
Producer: Annabelle Wiedower

Kelly Clague is the Senior Vice President at EM.Co where she oversees the career of Tim McGraw across music, film, branding, and partnerships. Kelly’s contributions extend beyond artist management—she’s the founder of SafeTour, a groundbreaking initiative launched in 2019 to create safe, equitable, and inclusive workspaces for the music touring community. Through her work with Tim McGraw and as a champion for safety and inclusion on the road, Kelly is shaping the future of the live music industry.

Find your next Gigg: https://www.giggs.live/

Stay up to date:
Instagram: https://www.instagram.com/giggs.live
Youtube: https://youtube.com/@giggs-live

Host: Nikki Sanz
Producer: Annabelle Wiedower

Brandon Fitzgerald, AKA FITZ, is a tour rigger based in Washington, DC, with a strong background in IATSE Local 22. He specializes in tour rigging, permanent installations, counterweight rigging, and VectorWorks drafting. Recently, Brandon finished a tour with SZA and is currently touring with Lainey Wilson.

Dan Hart, AKA ICE, is a Live Nation production manager and promoter rep with years of experience running shows in Virginia Beach and beyond. He has worked with iconic artists like Patti LaBelle and has taken on roles such as drum tech and stage manager. Known as the go-to expert for Southern Virginia, the Carolinas, and Savannah, Dan brings deep industry knowledge to every production.

Find your next Gigg: https://www.giggs.live/

Stay up to date:
Instagram: https://www.instagram.com/giggs.live
Youtube: https://youtube.com/@giggs-live

Host: Nikki Sanz
Producer: Annabelle Wiedower

Ina Jacobs handles financial analytics and global touring operations at Creative Artists Agency (CAA) in the music touring department. With a background as a tour accountant for major acts like John Mayer, One Direction, Mumford & Sons, and Swedish House Mafia, Ina brings deep insights into the financial side of the live entertainment industry.

Find your next Gigg: https://www.giggs.live/

Stay up to date:
Instagram: https://www.instagram.com/giggs.live
Youtube: https://youtube.com/@giggs-live

Host: Nikki Sanz
Producer: Annabelle Wiedower