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Gloria Osardu urges researchers to slow down, understand the business, and partner with intentionâsharing why empathy, alignment, and asking the right questions are the foundation for research that matters.
Highlights include:
05:02 â How did your parents shape your worldview and curiosity?
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Who is Gloria Osardu?
Gloria is a Senior Director and Global Head of UX Research, Brand, and Consumer Insights at Yahoo!, where she leads initiatives to deepen Yahooâs understanding of consumer behaviour, aligning the companyâs brand, product, and marketing strategies with these insights.
Before joining Yahoo!, Gloria was Senior Director and Head of UX Research and Insights at Gusto, where she built and led Gustoâs Global Product Experience Research Team, overseeing both research and research operations professionals.
She has also held senior research roles at Amazon Web Services, where she led UX Research Operations and Programs, and at Capital One, where she headed UX Research for their Enterprise AI and ML Platforms.
With extensive commercial experience in customer insights and analytics, Gloria also brings an impressive academic background, holding a PhD in Human-Computer Interaction, a Master of Science in Applied Health Informatics, and a Bachelor of Science in Computer Science.
A committed contributor to our field, Gloria is a long-standing mentor with the Computing Research Association and has been featured in User Weekly, as well as on podcasts like Black Stories and Saving UX.
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Find Gloria here:
LinkedIn: https://www.linkedin.com/in/gloriaosardu/
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Subscribe to Brave UX
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
Brendan Jarvis hosts the Show, and you can find him here:
4.3
66 ratings
Gloria Osardu urges researchers to slow down, understand the business, and partner with intentionâsharing why empathy, alignment, and asking the right questions are the foundation for research that matters.
Highlights include:
05:02 â How did your parents shape your worldview and curiosity?
===
Who is Gloria Osardu?
Gloria is a Senior Director and Global Head of UX Research, Brand, and Consumer Insights at Yahoo!, where she leads initiatives to deepen Yahooâs understanding of consumer behaviour, aligning the companyâs brand, product, and marketing strategies with these insights.
Before joining Yahoo!, Gloria was Senior Director and Head of UX Research and Insights at Gusto, where she built and led Gustoâs Global Product Experience Research Team, overseeing both research and research operations professionals.
She has also held senior research roles at Amazon Web Services, where she led UX Research Operations and Programs, and at Capital One, where she headed UX Research for their Enterprise AI and ML Platforms.
With extensive commercial experience in customer insights and analytics, Gloria also brings an impressive academic background, holding a PhD in Human-Computer Interaction, a Master of Science in Applied Health Informatics, and a Bachelor of Science in Computer Science.
A committed contributor to our field, Gloria is a long-standing mentor with the Computing Research Association and has been featured in User Weekly, as well as on podcasts like Black Stories and Saving UX.
===
Find Gloria here:
LinkedIn: https://www.linkedin.com/in/gloriaosardu/
======
Subscribe to Brave UX
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
Brendan Jarvis hosts the Show, and you can find him here:
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