Growth Think Tank

Leadership is not an easy endeavor. Because it involves other people makes it one of the hardest aspects of growing your company. I often get asked for the most crucial skill for a leader. After years of building my own companies and helping others to grow, I feel like empathetic leadership is the most crucial skill. The art of empathetic leadership provides the connection that your people crave as they are working the day-to-day. My guest today is Samantha Barnes, Founder, and CEO of Raddish Kids. His company was ranked #362 in the 2019 Inc 5000 list. Samantha shares her background as a middle school teacher that required massive amounts of empathetic leadership. We look at how that skill has benefited growing her company fast and through some significant strategic pivots. Discover how to embrace empathetic leadership in today's interview.

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You want a team that drives growth and overcomes any challenges the company faces. I get asked all the time about how to create great teams that can navigate the challenges of fast-growth. Inspiring teams to feel ownership of their work and the client experience is essential in today's agile work environments. My guest today is Todd Ehrlich, CEO of BAMFI. His company was ranked #121 in the 2019 Inc 5000 list. Todd and I discuss how to create great teams. We look at the small aspects that boost a team's performance. Discover new insights into your journey of leading more effective teams. Learn how to great teams with another fast-growth leader.

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Leadership has changed. In 2020 and beyond, employees are hungry for connection to their work. They want to feel like what they are doing will improve their skills and increase their value. You must improve employee alignment by listening to your employees to understand them. I struggled with employee alignment as a leader until I discovered that they have goals too. I'm going to share with you a powerful approach called "Shared Goals" to improve employee alignment. You can use it immediately and watch the eyes of your people light up. When you improve employee alignment, you will have a more engaged workforce.

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Driving new revenue is not just having a great product or service. Companies have to get the message distributed to the right people. If you had marketing strategies for fast-growth, you would see more traction in your market. CEOs often resist some of the strategies that require them to be the face and voice of the company. Developing marketing strategies for fast-growth requires new thinking. My guest today is Karen Hayward, Managing Partner of Chief Outsiders. His company was ranked #2827 in the 2019 Inc 5000 list. Karen and I discuss the power of the CEO's voice to share the stories that drive the company forward. Discover the keys to marketing strategies for fast-growth.

Get the show notes for How a CEO Can Leverage Marketing Strategies for Fast-growth with Karen Hayward at Chief Outsiders

Click to Tweet: Listening to an amazing episode on Growth Think Tank featuring Karen Hayward at Chief Outsiders with me your host @GeneHammett http://bit.ly/KarenHayward

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Nearly every company I know wants to have customer service excellence. You may look at brands like The Ritz-Carlton or Zappos to model what real customer service excellence is. The truth is it is not technology or even flawless processes. The secret to customer service excellence is putting employees first. My guest today is Matt Margolis, CEO of Stackify. His company was ranked #379 in the 2019 Inc 5000 list. We look at what customer service excellence is. Matt and I talk about why putting employees first is what drives customer service excellence.

Get the show notes for Employee First Drives Customer Service Excellence with Matt Watson at Stackify

Click to Tweet: Listening to an amazing episode on Growth Think Tank featuring Matt Watson at Stackify with me your host @GeneHammett http://bit.ly/MattWatson

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