GuestX Podcast

Join hosts Matthew Loney and Brian Hamaoui this week on GuestX Podcast with special guest Cliff Johnson as they talk about getting "Back to the Basics" of guest experience. Hear Cliff's unique perspective as a pioneer in the industry, touching on everything from the importance of knowing your guests to the essential elements every property manager needs to start out. This is definitely an episode you will not want to miss...

 From branding to conversion and must have services, join us with special guest Simon Lehmann to explore the holistic 360º approach to guest experience.

GuestX Podcast will focus on helping listeners like you understand today's guest experience landscape. We'll be talking about the entire guest journey—from planning stages to the actual trip and beyond. GuestX is for hospitality professionals with a passion for improving Guest Xperience. Join us as we uncover both technologies and human driven initiatives that are raising expectations and forever changing the guest experience across the hospitality sector.

Welcome to our podcast a real world discovery of Guest Xperience in the hospitality industry, uncovering a mixture of technologies and human driven initiatives that are raising expectations and forever changing the Guest Xperience across the hospitality and lodging sector.

If you are interested or involved in the travel industry and are passionate about creating unique guest experiences join us as we talk to experts in the industry to learn about future trends and how you can set yourself apart from the competition in 2021 and beyond.