In this Episode 

What if the biggest blockers to collaboration and innovation... were the leaders themselves?

In this episode of The Leader Lab, Kristin Correa Blanco, Head of People at Harry’s and Flamingo, shares how the Harry’s team turned employee feedback into action. From overloaded meetings to unclear decision-making, they realized: the problem started at the top.

Hear how they responded with vulnerability, rolled out practical frameworks like situational leadership and DRIs, and kickstarted a cultural shift toward ownership, trust, and faster execution.

🔑 Topics covered:

• How to lead change (even when you’re part of the problem)
• Creating high-performing teams with clarity and trust
• Practical frameworks Harry’s used to build momentum

About the guest:

Kristen Correa Blanco, Head of People for Global Harry's and Flamingo. Harry’s is shaking up the consumer goods industry by putting people first and meeting real, unmet consumer needs—and Kristen is at the heart of that mission. She leads the global business unit, overseeing 400 people across the US, Canada, and the UK. With nearly 15 years of experience in fast-paced, high-growth environments, Kristen’s a trusted partner to executive leadership, driving talent and culture strategies that align with business goals and fuel organizational success. Before joining Harry’s, Kristen played a pivotal role as an HR Business Partner at Squarespace, helping shape talent strategies during a time of rapid expansion. She’s also held key roles at Equinox and New York Life Insurance. Kristen’s expertise spans coaching, talent development, change management, and advancing diversity, equity, and inclusion initiatives.

"Usually if you’re feeling that tipping point, someone else is too. Saying out loud that you see something—or don’t feel great—provides relatability. It accelerates change."

— Kristen Correa Blanco, Head of People at Harry’s and Flamingo

Here's a few LifeLabs workshops the Harrys team enjoyed:

Feedback Skills Workshop

Leading Change Workshop

Resources:

Leading Change Playbook - Our Leading Change in Uncertain Times Playbook is a comprehensive resource for guiding your entire team through the change process. It covers the three layers of organizational change

Performance Review Playbook  - This playbook is designed for People Ops Leaders building or revamping their performance review systems. In it, we’ll flag common pitfalls and outline concrete steps to take right away.

Articles:

Deal Out Better Feedback at Work With The Playing Cards Method™

The rise of feedback: Why feedback skills have become urgent

Continuous Feedback: Making Every Conversation Count