In this Episode 

What if the biggest blockers to collaboration and innovation... were the leaders themselves?

In this episode of The Leader Lab, Kristin Correa Blanco, Head of People at Harry’s and Flamingo, shares how the Harry’s team turned employee feedback into action. From overloaded meetings to unclear decision-making, they realized: the problem started at the top.

Hear how they responded with vulnerability, rolled out practical frameworks like situational leadership and DRIs, and kickstarted a cultural shift toward ownership, trust, and faster execution.

🔑 Topics covered:

• How to lead change (even when you’re part of the problem)
• Creating high-performing teams with clarity and trust
• Practical frameworks Harry’s used to build momentum

About the guest:

Kristen Correa Blanco, Head of People for Global Harry's and Flamingo. Harry’s is shaking up the consumer goods industry by putting people first and meeting real, unmet consumer needs—and Kristen is at the heart of that mission. She leads the global business unit, overseeing 400 people across the US, Canada, and the UK. With nearly 15 years of experience in fast-paced, high-growth environments, Kristen’s a trusted partner to executive leadership, driving talent and culture strategies that align with business goals and fuel organizational success. Before joining Harry’s, Kristen played a pivotal role as an HR Business Partner at Squarespace, helping shape talent strategies during a time of rapid expansion. She’s also held key roles at Equinox and New York Life Insurance. Kristen’s expertise spans coaching, talent development, change management, and advancing diversity, equity, and inclusion initiatives.

"Usually if you’re feeling that tipping point, someone else is too. Saying out loud that you see something—or don’t feel great—provides relatability. It accelerates change."

— Kristen Correa Blanco, Head of People at Harry’s and Flamingo

Here's a few LifeLabs workshops the Harrys team enjoyed:

Feedback Skills Workshop

Leading Change Workshop

Resources:

Leading Change Playbook - Our Leading Change in Uncertain Times Playbook is a comprehensive resource for guiding your entire team through the change process. It covers the three layers of organizational change

Performance Review Playbook  - This playbook is designed for People Ops Leaders building or revamping their performance review systems. In it, we’ll flag common pitfalls and outline concrete steps to take right away.

Articles:

Deal Out Better Feedback at Work With The Playing Cards Method™

The rise of feedback: Why feedback skills have become urgent

Continuous Feedback: Making Every Conversation Count

The LeaderLab Podcast is back — with a fresh twist. Originally launched over five years ago by a passionate group of Labmates at LifeLabs Learning, this podcast quickly became a go-to resource for bite-sized leadership skills.

Now, we’re relaunching with the same beloved format — short, practical episodes — plus a new layer: candid conversations with senior people leaders. You'll hear from LifeLabs facilitators teaching our signature Tipping Point Skills™, and from real-world changemakers tackling today’s toughest leadership challenges.

Still quick. Still actionable. Now with even deeper insight.

When we look at change in the workplace, it can often be challenging to navigate. As a leader, there are ways to guide your team in an empowering and empathetic way. Join us for this special panel-style conversation on Grow Kind Leadership in times of uncertainty.

Want training for your team? Get in touch with us to find out which learning experiences are right for your team.

[Music by Blue Dot Sessions]

In this week’s episode of The LeaderLab, we continue our discussion about how leaders can play an active role in helping their teams and people through periods of growth in the kindest way possible. We invite Annie-Rose London, a Facilitator at LifeLabs Learning, to explain how leaders can harness the power of easy focus to quickly create space for their teams to think, feel, and connect by using the "I could talk abouts" primer.

Want to help your organization grow kind? Get in touch with us to find out which learning experiences are right for your team.

[Music by Blue Dot Sessions]

In this week’s episode of The LeaderLab, we continue our discussion about how leaders can play an active role in helping their teams and people through periods of growth in the kindest way possible. We invite Rachel Glick, Director of Consulting & Team Enablement at LifeLabs Learning, to explain how leaders can take a look beneath the surface of their team’s data to uncover the inputs contributing to performance outcomes using a Data Diiiive (and no, that’s not a typo — find out what the four I’s stand for by listening to the full episode).

Want to help your organization grow kind? Get in touch with us to find out which learning experiences are right for your team.

[Music by Blue Dot Sessions]

In this week’s episode of The LeaderLab, we continue our discussion about how leaders can play an active role in helping their teams and people through periods of growth in the kindest way possible. We invite Massella Dukuly, Director of Team Enablement at LifeLabs Learning, to explain why using vision statements is one of the best ways to get people on board with, and even excited about, change.

Want to help your organization grow kind? Get in touch with us to find out which learning experiences are right for your team.

[Music by Blue Dot Sessions]

Now that we’ve learned what it takes to grow kind from a systems level, it’s time to get a little more granular. In this series, we'll discuss how leaders can play an active role in helping their teams and people through periods of growth in the kindest way possible. In this episode of The LeaderLab, we invite Victoria Chen,  Facilitation Lead and Leadership Trainer, to demonstrate how leaders can use reasoning questions to create perspective and promote productive dialogue by understanding the ‘why’ behind somebody’s ‘what’.

Want to help your organization grow kind? Get in touch with us to find out which learning experiences are right for your team.

[Music by Blue Dot Sessions]

We're taking a tiny break to Grow Kind and bring you new and exciting content on August 1st! 

When we look at growth from a systems level, it’s essential that we intentionally consider the people that growth will impact the most. In this special episode of The LeaderLab, we welcome back a few incredible guests from our systems-level Grow Kind series to discuss how the ‘grow kind’ mission came to be at LifeLabs Learning, what we’ve learned about growing kind so far, and what companies can do to grow in a way that benefits the business while still being people-centered, empowering, and energizing. 

Want to help your organization grow kind? Get in touch with us to find out which learning experiences are right for your team.

[Music by Blue Dot Sessions]

As your company grows, how do you maintain its purpose, mission, and values across teams at scale? Joie Lim, LifeLabs Learning’s Impact Lead, joins The LeaderLab this week to talk about how leaders can protect an org’s ethos by reinforcing the behaviors that align with the company’s ideal identity.

Want to help your organization grow kind? Get in touch with us to find out which learning experiences are right for your team.