In the first episode of the newly rebooted (RE)source: Real Talk About Louisville Real Estate, Jay and Gabe sit down (actually, they stand up) with Laura Oatley, Local top producer, team leader, and industry veteran. Laura shares her wisdom about how having difficult conversations well (and early) can be the defining factor in determining a new agent's success. Jay tells the story of how he lost a listing to Laura early in his career, and to his chagrin, watched as she sold it in a fraction of the time he had spent on marketing. Laura explains how a simple conversation laid the framework for that early success, and how agents who don't have the gift of directness can emulate her approach.

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