When you have to deliver bad news, do you just launch in, full force, or offer a polite pre-amble to buffer what’s about to come? Researchers at Brigham Young and South Alabama Universities found that recipients of bad news have a preference.

When you have to deliver bad news, do you just launch in, full force, or offer a polite pre-amble to buffer what’s about to come? Researchers at Brigham Young and South Alabama Universities found that recipients of bad news have a preference.

Often times, when leaders announce a major change, resistance from vocal stakeholders soon follows. If you’re lucky, the people with issues will come to you directly – giving you a chance to address grievances. But, more likely, the grumbling will happen out of earshot, although not without manifesting itself in one form or another.

Here's what their resistance might be telling you.

Often times, when leaders announce a major change, resistance from vocal stakeholders soon follows. If you’re lucky, the people with issues will come to you directly – giving you a chance to address grievances. But, more likely, the grumbling will happen out of earshot, although not without manifesting itself in one form or another.

Here's what their resistance might be telling you.

Often times, when leaders announce a major change, resistance from vocal stakeholders soon follows. If you’re lucky, the people with issues will come to you directly – giving you a chance to address grievances. But, more likely, the grumbling will happen out of earshot, although not without manifesting itself in one form or another.

Here's what their resistance might be telling you.

Sometimes it’s enough to be valued for your subject matter expertise. But if you want to move up the ranks, it helps to be viewed as a leader by the people with the power to elevate you. Here's how.

Sometimes it’s enough to be valued for your subject matter expertise. But if you want to move up the ranks, it helps to be viewed as a leader by the people with the power to elevate you. Here's how.

Sometimes it’s enough to be valued for your subject matter expertise. But if you want to move up the ranks, it helps to be viewed as a leader by the people with the power to elevate you. Here's how.

Sometimes it’s enough to be valued for your subject matter expertise. But if you want to move up the ranks, it helps to be viewed as a leader by the people with the power to elevate you. Here's how.

Clients tell me that they share my videos and podcasts with their teams. One client says she starts her staff meetings off by playing one of my videos. She finds the messages helpful for aligning their focus, strengthening confidence and enhancing emotional intelligence.