Jason Seeber, founder of Halo Life shares how he was researching masks for health as the pandemic hit.  He shares how he was able to produce a product, and how he uses Gorgias.

Catch a replay of the town hall where we go over stability, supporting BFCM, and the new chat development.

Joined by Truff cofounders, Nick and Nick, we talk about how COVID impacted their sales and supply chain. What that means for BFCM, and how you can offer exceptional customer support by using Gorgias.

Kelly Vaughn, of The Taproom shares how she's working with clients and brands to prepare for BFCM.

Encircled is an ethical fashion brand out of Toronto, Canada selling on Shopify.  When the Coronavirus Pandemic hit, they had to adapt fast. First they saw their revenue drop Their story has a happy ending, and they're now preparing for BFCM, and using Gorgias.

Val Geisler. You know her from the Dinner Party Strategy. We break down how to give exceptional support through email, and create an amazing customer experience at every interaction.

The ad platforms don't want to show your ads to customers who are going to have a bad experience. Tyler Donahue shares how he uses Gorgias to keep his CPMs low.

Zach and Lucas breakdown the latest updates to Gorgias, talk about downtime, and the new chat functionality. We're also giving away iPhones!

Shopify Flow is an incredibly powerful way to automate your store. We sat down with Eric Bandholtz of Beardbrand, and his Shopify Plus Merchant Success Manager Brett Burns. 

How are you using Shopify Flow in your store?

It's 5-10 times cheaper to keep a customer, than to acquire a new one to replace them. This just over an hour panel features five ecommerce veterans and leaders sharing how your company can increase your repeat purchase rate, and drive up your LTV.