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Hello Gorgias
Hello Gorgias episodes
- How you can build your brand like Gymshark
I met with Noel Mack, Chief Brand Officer for Gymshark. We talked Tik Tok, building a brand and why you should AA test your content.
Unfortunately the wrong mic was turned on so the audio isn't great, but it's worth listening to every word Noel says to scale your brand.
6 min - Launching a Podcast with Brian Peters
Before joining Shopify, Brian Peters launched the original marketing podcast during his time at Buffer, the science of social media Here is his strategy for launching a podcast.
8 min - Shipping and Logistics - Thirsty Thursday
Karley Daudell from Shipbob swings by to share their insights and trends on when it comes to shipments being impacted by COVID, and protests.
We also discussed how brands can compete with Amazon on both support and logistics.27 min - Collaborate, Don't Compete!
In this episode of the Ecomm Swipe File, Sue Zhou, an entrepreneur who started as a lawyer, shares her number one piece of advice. This is something we've seen happen more and more since Covid-19, and through the death of George Floyd.
Are you working collaboratively with your competitors?
Want to try Gorgias? https://gorgias.grsm.io/ecommswipefile
7 min - Have you met Elliot?
I met up with Clayton Chambers, co-founder of Elliot and ecommerce veteran. We talk about the future of ecommerce and customer support, and how it's all becoming commerce.
P.S. Build an audience before you build a product.Want to try Gorgias? https://gorgias.grsm.io/ecommswipefile5 min - How Customer Support Impacts Company Culture!
Customer support is something that is all too often an afterthought.
I talk to Alex Ross, founder and CEO of Horatio, and we talk about the importance of building a strong company culture, along with what happens when you don't.Want to try Gorgias? https://gorgias.grsm.io/ecommswipefile11 min - Lessons from a $100,000,000 a year business
We met the Gandhi Brothers at their Toronto HQ and filmed this episode on location from their warehouse.
Here is how they grew to a 9 figure Shopify business.
Want to try Gorgias? https://gorgias.grsm.io/ecommswipefile
6 min - What's it like being on Shark Tank and Using Shopify Fulfilment
Patrick Coddou, founder and CEO of Supply shared their entire Shark Tank experience, plus what it was like to get on-boarded as one of the first merchants using Shopify Fulfilment.
36 min - Subscriptions on Shopify - Thirsty Thursday Recap
Joined by our partners at Recharge and Underwaterpistol, we looked into some data around subscription sales and customer support amid Covid-19 then answered your questions about growing your subscriber base.
1 hr 1 min - Advanced SEO Technique for Ecommerce
Selling online since the year 2000, Kevin the founder of 80stees.com shares that SEO for Shopify is the key. They're fortunate enough to have great domain authority and focus on smart onsite SEO.
Starting with thousands of product pages and even the product name on image files.
Want to try Gorgias? https://gorgias.grsm.io/ecommswipefile
5 min
About Hello Gorgias
From the publisher's feed
From product town halls with our CEO, to our best blog posts you can use to offer industry leading customer support, Hello Gorgias is the podcast for all things Gorgias.