Helpdesk Nightmares

Helpdesk Nightmares

By Halfway Network, Mark E, Dave G, Cody T, Austin SComedyTechnology
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Helpdesk Nightmares episodes

  • 33: Blue Screen of Death
    Jen and Cody return for this week's discussion on the Blue Screen of Death. What is it, why does it happen, and what can you do about it (hint, just restart). Back to our old shenanigans of This Week in Tech History games and Yahoo Answers!
    1 hr 15 min
  • 32: Reformatting
    This week it's just Mark! Mark, Mark he's our man, if he can't do it, et cetera. We're talking reformatting machines and the horrifying nightmare it was for us earlier this year and prior when Creator's Update first pushed out.
    43 min
  • 31: Papercut
    Papercut. School uses it. Businesses use it. It's a cool tool (see what I did there) to keep track of print costs for billing purposes whether for a school or business. But it's not without its issues (a lot of them user-error).
    55 min
  • 30: VPN
    Similar nightmares as RDP, but what is VPN, who uses it, should you use it for home use? Plus our usual Yahoo Answers and This Week in Tech History's.
    43 min
  • 29: Remote Desktop
    Remote Desktop. Do you use it? It can be a headache, but generally helpful for those who need to work remotely. What is it, what does it do, what's it used for, and how is it different than VPN? All this and our regular Yahoo Answers and other shenanigans.
    53 min
  • 28: Don't Bite the Hand
    Don't bite the hand that feeds you. You know, from that old Aesop's fable where the man lets the dog drown in a well because he bit his hand? Yeah. That one.
    Yeah your podcast app must be broken. I definitely didn't upload at 1.65x speed......
    41 min
  • 26: Case of the Mondays
    Someone's got a case of the Mondays. This is our between-series episode between our Security series, the Best-Of episode, and what's coming next!
    46 min

About Helpdesk Nightmares

From the publisher's feed

We talk about the interactions helpdesk and support techs have and the nightmares we encounter.