Helpdesk Nightmares

We talk about a few different alarm/beeping issues this week. It's not what you think.

You need to get those batteries coated in something that tastes nasty so kids stop putting them in their mouths and eating them. Apparently.

Yes, it sucks to have to do all the troubleshooting steps. But no, there's a reason we do not skip them.

Craigbot: it's supposed to just work. Unless it doesn't. We do our usual shenanigans complete with 2/4 of us blue screening during recording.

Some IT guys connected to a warehouse/manufacturing facility get to have lots of fun exploding hard drives to erase the data. Jealous.

When told a printer has a paper jam, a user asks "Oh - is that on our end or on yours?" I'm sorry... what?

A user can't get a program to open on the desktop. When remoting in, turns out he's trying to click on the icon in a screenshot.

Not all helpdesk tickets or issues are nightmares. Sometimes it's just a good day!

Sometimes there's flies in the office. And it's a real mess.

This week's crossover is the story of Black Wall Street and the massacre of hundreds of black Tulsans by white racists in 1921. Find Halfway Podcast at www.halfwaynetwork.com