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Both patients and providers are more than familiar with the headaches associated with collecting payments.

But what solutions are there that support both patients and providers?

In this episode of HealthBiz Briefs, Tom Furr, CEO of PatientPay reveals how things like the Affordable Care Act are driving out-of-pocket costs and what the solutions are for supporting providers in collections without damaging patient opinions in the process.

This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.

As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

🎙️⚕️ABOUT CARETALK
CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.

🎙️⚕️ ABOUT TOM FURR
Tom Furr is a seasoned entrepreneur and industry leader with a wealth of experience in the healthcare and technology sectors. Before establishing PatientPay, Tom held pivotal roles at MobileSmith Health, where he served as Chief Strategy Officer (CSO), Chief Operating Officer (COO), and a Board member. His strategic leadership and operational expertise played a crucial role in driving the company's growth and innovation.

Tom's entrepreneurial journey began with Kinetics, Inc., a pioneering online commerce provider focused on serving small businesses. As a co-founder and president of Kinetics, Tom spearheaded initiatives that established the company as a key player in the early days of online commerce. Under his leadership, Kinetics formed strategic partnerships with major players such as Wells Fargo, First Union, and Netscape, further solidifying its position in the market.

🎙️⚕️ ABOUT PATIENTPAY
PatientPay offers comprehensive patient payment solutions tailored to the needs of patients, medical groups, hospitals, and revenue cycle management (RCM) companies. As a leading end-to-end solution, PatientPay addresses the financial complexities of specialty healthcare, partnering with medical groups and RCM firms to streamline patient payments throughout the care process.
With the rise of patients as major healthcare consumers in the U.S., PatientPay supports specialty services such as labs, radiology, and anesthesiology in improving payment collection efficiency. The platform enhances payment capture through patient-friendly statements aligned with Explanation of Benefits (EOB), flexible payment options, and streamlined billing workflows.

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