How do you decide where to spend money? Most of us look for experts, but remember, that's how your customers see you: as an expert! Join Joe as he explains things you can do to boost your confidence, therefore your customer's confidence in your skills and expertise. You'll get insight into what your clothes, business decor, body language, and speech all say about your skills, and how to turn those into trust. Learn how to show your expertise in the latest JZ10!

This time of year, dogs that we don't usually see in our salon are going to start shedding. Joe explains how this is a potential gold mine of untapped customers, or, customers who only come in for nail trimming and the occasional bath. Tune in to hear his advice on how to get your staff ready and how to market yourself as a local de-shedding expert in the latest JZ10!

If you had a crystal ball that could predict the future, wouldn't you want to know all of your upcoming appointments? Join Joe Zuccarello as he describes how to predict your grooming future. No crystal ball required - all you have to do is get your customers in the habit of rebooking and prebooking. Get tips on how to implement this in the latest JZ10!

In this episode, Joe discusses additional ways to increase the number of gratuities visit over visit. Like the last episode, these are great ways to create a more professional atmosphere in your salon too!

Listen in to learn more!

In this month's JZ10 coaching session, Joe Zuccarello talks about tips, or as he would put it, "mini bonuses funded by your customers."

Getting tips from happy customers feels great, especially during the holidays. However, did you know that there are ways to increase both the amount and frequency of your tips?

Tune in to learn some tips for making more tips from Joe Zuccarello!

In this month's JZ10 coaching session, Joe Zuccarello talks all about getting ready to get ready for the holidays.

Are you ready for this holiday season? Is your schedule ready? Are your employees ready? Do you have all of your supplies?

Tune in to find out!

In this month's JZ10 coaching session, Joe Zuccarello talks all about navigating the waters of constant change. "You cannot apply yesterday's rules to today's challenges"

How can you adapt to change? Can you change the rules? Tune in to find out!

In this month's JZ10 coaching session, Joe Zuccarello talks all about finding time for yourself! What is consuming your time every day? How can you afford to NOT have time for yourself?

Tune in to find out how you can make time to recharge and refresh your batteries!

In this month's JZ10 coaching session, Joe Zuccarello talks all about wishes and The Cinderella Syndrome! Do you ever wish something into one of your employees that they are not capable of?

Tune in to find out what the Cinderella Syndrome is and how you can set yourself and employees up for success!

In this month's JZ10 coaching session, Joe Zuccarello talks all about YOU and how to rescue yourself! Do you ever have days when...You can't pull yourself together? You don't feel like yourself? You feel exhausted?