HFMA’s Voices in Healthcare Finance

David Shelton of PatientMatters talks about how the industry can eliminate surprise bills for good. Rich Daly interviews Paul Anderson from Strata Decision Technology about total cost of care. Also, five ways to engage millennial patients. 

Check out this HFMA resource tracking trends and insights on understanding and utilizing total cost of care data: 

www.hfma.org/tcoc 

Keynote speaker and comedienne Jan McInnis shares tips for using humor in the workplace. Marty Lucenti of sponsor organization Vizient, and Stacy Brethauer of the Ohio State University Wexner Medical Center talk about creating a clinically-integrated supply chain. HFMA's LMS Channel Manager Maegan Bishop provides five tips for being more productive.

Nick Hut interviews Michelle Stansbury of Houston Methodist about her organization's work toward a better patient experience. Also: Katie Gilfillan, HFMA's director, healthcare finance policy, physician and clinical practice, joins Rich Daly and Chad Mulvany to talk about the major themes discussed at the Association's recent Thought Leadership Retreat in Washington, D.C. This episode is sponsored by Vizient, Inc.

On the day that public comments were due to CMS on its proposed rule that would require the controversial public release of rates hospitals negotiated with health plans, Joe Fifer, president and CEO of HFMA, and Chad Mulvany, director of health finance policy and analysis for HFMA, preview their comments to CMS. Learn about the promise and peril of the approach CMS is taking to this key transparency issue.

Health:Further's Marcus Whitney talks about the importance of narrative in innovation and why leaders to managers to staff should have a place at the table. HFMA's Chair, Mike Allen, whose theme is "Dare You to Move," interviews G Shah of sponsor organization Change Healthcare about how his company is daring to move the industry forward. Finally, sponsor CareCredit shares five ways to measure the patient financial experience.

Jim Higgins of Solutionreach shares his thoughts about consumerism in healthcare, and Kenny Scher from Nexera discusses supply chain management. Also: five lessons on starting a provider-sponsored health plan.

Rich Daly and Chad Mulvany discuss the impact the "public charge" rule will have on hospitals. Jim Zadoorian of ARXchange talks about a new approach to price transparency. Also, Strata Decision Technology provides five ways healthcare organizations can prepare for the future with strategic planning.

Jonce Smith of Stoltenberg Consulting discusses best practices to employ when conducting an electronic health record system upgrade. Also: five ways to address physician burnout.

Stephen Morgan of Virginia's Carilion Clinic shares how his organization used analytics to optimize its EHR. Also: Chad Mulvany shares early takes on the latest from CMS on OPPS, and in a sponsored segment, Florian Otto of Cedar talks about what healthcare can learn from other industries about patient-friendly payment.

Eric Foust of IntegraConnect and Chris Watanabe, a former executive at the Regional Emergency Medical Services Authority, talk about the particular challenges of collecting patient information during an ambulance transport. Then, in a sponsored segment by CareCredit, senior vice president Tuck Ross will talk about the behavior and treatment of patients as consumers. 

Episode links:

HFMA's Patient Financial Communications Best Practices

This week's sponsor: CareCredit