Stephen Morgan of Virginia's Carilion Clinic shares how his organization used analytics to optimize its EHR. Also: Chad Mulvany shares early takes on the latest from CMS on OPPS, and in a sponsored segment, Florian Otto of Cedar talks about what healthcare can learn from other industries about patient-friendly payment.

Eric Foust of IntegraConnect and Chris Watanabe, a former executive at the Regional Emergency Medical Services Authority, talk about the particular challenges of collecting patient information during an ambulance transport. Then, in a sponsored segment by CareCredit, senior vice president Tuck Ross will talk about the behavior and treatment of patients as consumers. 

Episode links:

HFMA's Patient Financial Communications Best Practices

This week's sponsor: CareCredit

Melissa Harvey of the National Healthcare Preparedness Program and Charles Reneau of the Center for Domestic Preparedness discuss how hospitals can better prepare for natural and man-made disasters. Plus a special appearance from amateur weatherman Frankie MacDonald. 

This episode, recorded June 23-26 at HFMA's Annual Conference in Orlando, features former HFMA president and CEO Dick Clarke and HFMA UK CEO Mark Knight as well as a sponsored interview with Accumen CEO Jeff Osborne. Also: HFMA's Rich Daly and Chad Mulvany consider Monday's executive order on price transparency. 

From the team that brings you Voices in Healthcare Finance comes Cup of Joe, a new podcast featuring conversations between HFMA's President and CEO, Joe Fifer, and key industry thought leaders. 

In today’s preview episode, Joe talks with Gail Wilensky, PhD, an economist and senior fellow at Project HOPE who served as a senior adviser to President George H.W. Bush. 

Watch the podcast feed at hfma.org to listen to the debut season this summer.

Women from a panel discussion at HFMA's Annual Conference talk about their leadership experiences.

Caroline Gay and Ray Ready from Florida's Lakeland Regional Health talk about common analytics traps. Also: The latest from Washington and five features of HFMA's all-new all-inclusive membership.

HFMA President and CEO Joe Fifer discusses the Association's recently submitted letter in response to ONC's request for input on price transparency initiatives. Susan Dentzer, an author and keynote speaker at HFMA's upcoming Annual Conference, talks about the future of technology-enabled healthcare. Also, five key elements of an effective population health strategy.

Rich Daly interviews Michael Wolford, a senior manager at DHG Healthcare, about the early results of Bundled Payments for Care Improvement Advanced. Also, five reasons why health systems will need advanced cost accounting in a segment sponsored by Strata Decision Technology.

Pattie Kloehn of Healthwide Solutions and Bruce Haupt of ClearBalance describe trends in patient payment plans and detail how UConn Health achieved a 230% ROI on its own patient payment program. Also, five fast facts about revenue integrity.

HFMA's Patient Friendly Billing

A Proactive Approach to Revenue Cycle Management