HFMA’s Voices in Healthcare Finance

HFMA President and CEO Joe Fifer interviews Ben Carter, COO of Michigan-based Trinity Health.

Emmet Conlon of TD Bank discusses strategies for providing convenient care. Also, Jason Williams of sponsor Change Healthcare talks about the challenges of AI in the revenue cycle, Rich and Chad discuss the coronavirus threat, and we provide five fast facts about ICD-11.

Epic Founder and CEO Judy Faulkner made headlines last week with an email urging clients to join Epic in opposing a proposed rule from the Dept. of Health and Human Services (HHS) around information sharing. Citing privacy concerns on behalf of patients, Faulkner said she hopes to collaborate with HHS but also said Epic may sue if the final rule does not adequately address the company's concerns.

This special episode of Voices in Healthcare Finance includes HFMA's Rich Daly and Chad Mulvany discussing Faulkner's recent comments as well as HFMA President and CEO Joe Fifer's interview with Faulkner, originally released in 2019. In that interview, Faulkner talked about her leadership philosophy and what it takes to launch an enterprise like Epic from the ground up.

HFMA President and CEO Joe Fifer interviews Dennis Dahlen, CFO at Mayo Clinic, about heading up finance at one of the top healthcare institutions in the country. Dahlen discusses the importance of physician leaders, Mayo's commitment to a patient-centric environment and his role as a finance leader.

Rich Daly interviews HFMA President and CEO Joe Fifer about where he sees the industry going in 2020 and beyond. Also, Change Healthcare's Jason Williams discusses the opportunities of artificial intelligence technology, and Brad Dennison, HFMA's director of content strategy, talks about the redesign of hfm magazine. Get more of Joe's interview in the January issue of hfm.

In this episode, HFMA President and CEO Joe Fifer debuts a series of conversations with health system CFOs. His inaugural interview is with Mike Allen, HFMA's 2019-2020 Chair and the CFO at OSF HealthCare in Peoria, Illinois.

In this special New Year's Day episode, we're thinking about HFMA's upcoming Annual Conference in San Antonio and looking back at HFMA's 2019 Annual Conference with four never-before-heard interviews. Kyle Hicok of Revint Solutions talks about change management; Michael Mercurio of the Partners Professional billing office discusses the opportunities and challenges of AI in the revenue cycle; and Trenor Williams of Socially Determined shares insights about the social determinants of health.

Learn more about the 2020 Annual Conference at annual.hfma.org.

In this special episode, we revisit two of our most popular episodes, in which Nicholas Mendyka of the University of Virginia Health System Medical Center talks about his vision for the revenue cycle of the future. Also, Mary Mirabelli, HFMA's vice president of content strategy and delivery, comes into the studio to talk about HFMA's Financial Sustainability Summit, happening April 16 and 17 in Denver.

Nancy Johnson, CEO of El Rio Community Health Center in Tucson, talks about her organization’s processes for addressing the social determinants of health among its patient population. The interview is a follow-up to a panel discussion at HFMA's 2019 Thought Leadership Retreat (for much more on how healthcare stakeholders can address SDOH, see the report on this year’s retreat).

Also in this episode: insights on effective leadership of teams and pricing strategy objectives.

The podcast team breaks down the recently issued CMS final rule around price transparency. Also, a rural health system in South Dakota discusses how it transformed its revenue cycle by focusing on self-pay patients.