High status vs. low status customers

What (and when) is a SaaS "feature complete"?

How do we sell and negotiate mid-market contracts?

How to please customers (and which ones are worth pleasing)?

...And other tricky questions we're thinking about this week.

Connect with Brian and Jordan:

Brian's company, Clarityflow 

Jordan's company, Rally 

Brian on Twitter: @casjam 

Jordan on Twitter: @jordangal