In this episode, we’re talking about the hiring mistakes that cost salon owners way more than they realize. Not just money, but time, team morale, resources, and a ridiculous amount of energy trying to make the wrong hire work. We break down the red flags we’ve ignored in interviews, why hiring “off the street” can sometimes create bigger problems than it solves, and why promoting from within often leads to stronger culture and better long-term results.

We also dive into how to interview for success instead of just bringing in bodies, what questions actually reveal how someone will perform on your team, and why seamless onboarding is one of the most important systems a salon can build.

If you’re a salon owner who’s ever thought, “I knew this was a bad hire but I did it anyway,” this episode is for you.

Listen in as we unpack the hiring lessons that shaped how we build teams today.