What’s it like to run a business with your closest family members? Brooks Kirchheimer, Co-Owner at Hearth and Hill, shares their approach to growing the business and building a unique culture that people want to support and join. Located in Park City, Utah, the independent restaurant has a revived take on contemporary American cuisine that's locally driven. 

Before opening his own restaurant business he worked for great hospitality businesses like Merriman's Hawaii, and as general manager for Robert Redford’s Sundance Mountain Resort. I had a great time catching up with Brooks to learn more about the future of the independent food scene, being a community restaurant, what growth means to them and the rise of comfort food. 

Links:

‘The Great Game of Business’ by Bo Burlingham and Jack Stack: https://www.amazon.com/dp/0385348339 

#114 Ari Weinzweig, Co-Founder of Zingerman's, on Self-Leadership: https://hospitality-mavericks.captivate.fm/episode/114 

Hospitality and The Infinite Game #007: Small Giants: https://hospitality-mavericks.captivate.fm/episode/smallgiants 

Brooks’ email: [email protected] 

Hearth and Hill: https://hearth-hill.com/ 

Hearth and Hill Instagram: https://www.instagram.com/hearth_and_hill/ 

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Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  

A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at [email protected].

This podcast uses the following third-party services for analysis:

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Brindisa has been the home of Spanish food in the UK for over 30 years. It was set up by Monika Linton in the 1980s to share her love for quality Spanish produce to the UK, and her aim has always been to bring excellent food and ingredients from the most remote parts of Spain to Britain and to champion selected smaller producers and their skills.

It was amazing to learn how she structures her business with 120 employees through open-book management. We explore working with small producers, growing your business in the right direction, the power of having an HR department, and eating strange foods as a child.

Links:

#114 Ari Weinzweig, Co-Founder of Zingerman's, on Self-Leadership: https://hospitality-mavericks.captivate.fm/episode/114 

‘The Great Game of Business’ by Bo Burlingham and Jack Stack: https://www.amazon.com/dp/0385348339 

‘The Greens Cookbook’ by Deborah Madison: https://www.amazon.com/dp/0553051954

‘Brindisa: The True Food of Spain’ by Monika Linton: https://www.amazon.com/dp/0008244170/ 

#56 Heartfelt Hospitality with Neena Jivraj Stevenson, Chief Cultural Officer of Point A Hotels: https://hospitality-mavericks.captivate.fm/episode/heartfelt-hospitality-with-neena-jivraj-stevenson 

Brindisa: ​​https://brindisa.com/ 

Brindisa Kitchens: https://www.brindisakitchens.com/ 

Monika’s LinkedIn: https://www.linkedin.com/in/monika-linton-9ab22b3/ 

Monika’s Instagram: https://www.instagram.com/brindisa_monika/ 

Connect with the podcast:

Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  

A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at [email protected].

This podcast uses the following third-party services for analysis:

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Dino Joannides is a Senior Executive with over 25 years of experience in sales, marketing and general management. He has developed skills in creating a number of high performance teams as well as key relationships with customers, partners and distributors. Currently, he is the Advisor and Senior Executive at Bizimply and rezexe.

In this fascinating discussion, we explore the new culture of bookings, being open-minded, how to think like an ally, how we can make the industry an employer of choice – and his former American accent. 

Links:

‘Semplice’ by Dino Joannides: https://www.amazon.com/dp/1848094205 

Dino’s LinkedIn: https://www.linkedin.com/in/dinojoannides1/ 

Dino’s Instagram: https://www.instagram.com/gastro1/ 

Dino’s Twitter: https://twitter.com/gastro1 

Connect with the podcast:

Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  

A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at [email protected].

This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy

Tim Vasilakis, Founder and CEO of The Athenian street food brand, explains how he pivoted his business into a dark kitchen. Through their award-winning gyros, The Athenian has grown from a humble market stall to a small network of locations, earning the title ‘Deliveroo Restaurant of the Year 2020’. 

In this episode, we discuss reconsidering the positioning of your business, the rise of dark kitchens, focusing on your best dishes, their generous employee loyalty scheme – and the mouthwatering Greek cuisine. 

Links:

‘Born a Crime’ by Trevor Noah: https://www.amazon.com/dp/0399588191 

The Athenian’s Instagram: https://www.instagram.com/theathenianuk/ 

The Athenian Plant Based’s Instagram: https://www.instagram.com/theathenianukpb/ 

Tim’s LinkedIn: https://www.linkedin.com/in/tim-vasilakis-4275b5108

The Athenian: https://www.theathenian.co.uk/

#126 Simon Mitchell, CEO at KERB Food, on Nurturing Future Food Businesses: https://hospitality-mavericks.captivate.fm/episode/126 

Connect with the podcast:

Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  

A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at [email protected].

This podcast uses the following third-party services for analysis:

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As many of you know, ‘Good To Great’ by Jim Collins has had a huge impact on me and how I operate my business, so I couldn’t wait to have the ‘Good to Great’ Sherpa Dave Oakley on the show today. Dave helps leaders create breakthrough performance and cultures with his approach called LeadDifferent, and he is the CEO at DOC Inc.

If you find your copy of ‘Good To Great’ is gathering dust on the shelf, or you're simply stuck with executing your ideas, this episode will give you some great practical wisdom about how to apply the leadership principles from Jim Collins. Tune in to this episode to learn more about Dave’s unique hiring process, having a do-not-do list, Packard's Law – and what Dave learnt from his high school Russian teacher.

Links:

‘Good To Great’ by Jim Collins: https://www.amazon.co.uk/dp/0712676090/ 

‘Built To Last’ by Jim Collins: https://www.amazon.co.uk/dp/1844135845/ 

‘Great By Choice’ by Jim Collins: https://www.amazon.co.uk/dp/0062120999 

‘First, Break All The Rules’ by Marcus Buckingham: https://www.amazon.co.uk/dp/B00LY17B42 

Dave’s LinkedIn: https://www.linkedin.com/in/dave-oakley-2b77b87 

#11: Creating Grand Hotel Experiences With Andrew Mosley: https://www.hospitalitymavericks.com/podcast/episode/337278a8/11-creating-grand-hotel-experiences-with-andrew-mosley-general-manager-of-the-grand-brighton 

Connect with the podcast:

Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  

A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at [email protected].

This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy

In this conversation, the insights of Joel Robinson, Digital & Technology Director at Azzurri Group which operates the Zizzi, Ask Italian & Coco di Mama brands, will make you reflect on and revisit your digital transformation journey. 

In this conversation, Joel and Michael dive into the definition of what digital transformation means and touch on these topics and their impact on business results:

• The power of having clear digital transformation outcomes 
• Megatrends in hospitality technology
• Challenges around implementing technology
• The role of tech in helping solve the staffing crisis
• Cyber security 

If you are a hungry learner when it comes to digital transformation in hospitality I would recommend downloading a copy of the free report ‘DIgital Transformation of Hospitality’, created by Vita Mojo, Hospitality KAM-Media and us here at Hospitality Mavericks. 

We have interviewed more than 100 leaders across the hospitality industry to understand where they are, how they are adapting to change, and how the future looks when it comes to digital transformation. 

You can download the report via the link here 

The Digital Titans series is brought to you by the wonderful people at Vita Mojo - the technology company powering the best food and drink businesses in the UK and Europe.

Learn more about Vita Mojo here👇

https://www.vitamojo.com

This podcast uses the following third-party services for analysis:

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Lorraine Copes has a far and wide background in procurement and diversity and inclusion. She’s the Founder of Be ​​Inclusive Hospitality – a not-for-profit organisation with a mission to accelerate racial equality in the Hospitality sector – and a Procurement Consultant. I’ve had Lorraine on previously on the Hospitality and the Infinite Game series discuss the role of diversity and inclusion, so I’m excited to have Lorraine on again to explore how the supply chain is an extension of your business. 

In this episode we discuss the overall role of the supply chain in hospitality, building fair and transparent relationships, scrutinizing bottom line costs, running a social enterprise – and the future of sustainability.  

Links:

Hospitality and The Infinite Game #008: On Diversity and Inclusion with Lorraine Copes, Founder of Be Inclusive Hospitality: https://podcasts.apple.com/id/podcast/hospitality-and-the-infinite-game-008-on/id1350669816?i=1000539765687 

#134 David Lockwood, MD of Neal's Yard Dairy, on Having a 10-year Plan: https://hospitality-mavericks.captivate.fm/episode/134 

#103 Amelia Rope, Founder of Hope & Patience, on Starting From Scratch: https://hospitality-mavericks.captivate.fm/episode/103 

Lorraine’s LinkedIn: https://uk.linkedin.com/in/lorraine-copes-mcips-ab614820 

Connect with the podcast:

Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  

A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at [email protected].

This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy

Josh Sharkey is the founder and CEO of meez, the recipe tool for professional chefs. With over 20 years of experience in the restaurant industry, Josh launched the culinary technology company in 2020 to provide chefs the home for all their recipes, menus, and ideas. The interactive database helps users ideate, organise, search, collaborate, share, and ultimately execute their vision.  

Josh has learnt a lot about starting and scaling a startup, which he shares on the show. We also explore the books that have made an big impact on him, the role of AI, the disruption of hospital food – and how cultures are finally changing across kitchens.

Links:

Peter Drucker: https://www.amazon.co.uk/Peter-F-Drucker/e/B000AP61TE 

‘Crossing the Chasm’ by Geoffrey Moore: https://www.amazon.co.uk/dp/0062292986 

‘The Innovator's Dilemma’ by Clayton Christensen: https://www.amazon.co.uk/dp/1633691780  

‘Play Bigger’ by Al Ramadan, Dave Peterson, Christopher Lochhead, Kevin Mane: https://www.amazon.co.uk/dp/0062407619 

‘Zero To One’ by Blake Masters: https://www.amazon.co.uk/dp/0753555204/

‘Lean Startup’ by Eric Ries: https://www.amazon.co.uk/dp/0670921602/

‘Measure What Matters’ by John Doerr: https://www.amazon.co.uk/dp/024134848X/ 

#6: 'Only the Innovative Will Survive' With Joe Cripps, Co-founder and MD at Trail: https://hospitality-mavericks.captivate.fm/episode/6-only-the-innovative-will-survive-with-joe-cripps-co-founder-and-md-at-trail 

Meez: https://www.getmeez.com/ 

meez’s Instagram: https://www.instagram.com/getmeez/ 

Josh’s Instagram: https://www.instagram.com/joshlsharkey/ 

Connect with the podcast:

Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  

Download Your Free Copy of From Fragile to Agile White Paper here👇

https://www.bizimply.com/resources/navigate-the-new-era-of-hospitality/

A big thank you to our sponsor Bizimply who are helping progressive leaders and operators make every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at [email protected].

This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy

Today we’re joined with the Founder of The Pioneers, Matt Grimshaw. The Pioneers are a team of culture engineers who help scale-ups to design and build the People Operating System they need to drive rapid and sustainable growth. It was great having Matt on the show to discuss how your company culture is a source of competitive advantage.

We explore how to avoid burnout when scaling, meta cultures, having the courage to be different, open book management, defining growth – and lessons learnt from a philosophy teacher.

Links:

‘Good to Great’ by Jim Collins: https://www.amazon.com/dp/0066620996/ 

‘Team of Teams’ by Gen. Stanley McChrystal, Tantum Collins and David Silverman: https://www.amazon.com/dp/1591847486/

The Pioneers: https://thepioneers.co.uk/ 

#80 Henry Stewart, Chief Happiness Officer at Happy, on Freedom and Trust: https://hospitality-mavericks.captivate.fm/episode/80 

Connect with the podcast:

Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  

Download Your Free Copy of From Fragile to Agile White Paper here👇

https://www.bizimply.com/resources/navigate-the-new-era-of-hospitality/

A big thank you to our sponsor Bizimply who are helping progressive leaders and operators make every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at [email protected].

This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy

Hourly makes hiring easier for everybody by turning the hiring process – from explore-to-offer – into a single mobile conversation that removes the dependency on legacy processes that can slow hiring. Today I’m joined by Hourly’s VP of Product Sales Alexandra Berger to learn more about how to best optimise the hiring process.

In this discussion we explore what makes a good recruiting process, the power of human interaction, how to find candidates at high volume, positioning your employer brand – and what candidates are looking for in jobs. 

Links:

#56 Heartfelt Hospitality with Neena Jivraj Stevenson, Chief Cultural Officer of Point A Hotels: ​​https://hospitality-mavericks.captivate.fm/episode/heartfelt-hospitality-with-neena-jivraj-stevenson

Alexandra’s LinkedIn: https://www.linkedin.com/in/alexandrakayberger 

Hourly: https://www.hourly.io/ 

AMS: https://www.weareams.com/ 

Connect with the podcast:

Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  

Download Your Free Copy of From Fragile to Agile White Paper here👇

https://www.bizimply.com/resources/navigate-the-new-era-of-hospitality/

A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at [email protected].

This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy