Welcome to our first Hot Take Friday! In this new weekly mini-episode series, I'll be delivering sharp, focused insights in under 10 minutes, designed to drive immediate impact in your pet care business.

This week’s hot take? Data. Why it matters, how to use it, and the seven essential metrics you should know to make faster, smarter decisions in your business—without drowning in spreadsheets or chasing perfection.

📈 If the phrase “track your KPIs” makes your eyes glaze over, I gets it. But in this bite-sized episode, I'll cut through the noise and shares quick + dirty math strategies that will help you:

• Protect your profit

• Diagnose weak spots

• Focus your energy where it actually matters

From labor cost percentage to client retention and hiring trends, I'll break down the most actionable metrics that support real-time business health.

Key Metrics Covered:

1. Labor cost percentage

2. Profit margin percentage

3. Week-over-week/month-over-month revenue

4. Average client spend

5. Average client retention

6. Employee hiring leads

7. Employee retention

💡 Takeaway: Protect your net profit. It is the lifeblood of your business.

📢 DON’T MISS THIS: We’re gearing up for the DogCo Business Summit—Sept 26–28 in Winston-Salem, NC!

Get tickets and details: https://dogcosummit.com