What happens when two complete newcomers to recruitment decide to build a talent agency for musicians on cruise ships? Carolina Torrallardona and her husband started Studio 16 Entertainment with nothing but passion and industry contacts; zero recruitment knowledge. Fast forward six months, and they've completely revolutionised their business, going from constant offer rejections to a 100% acceptance rate whilst reducing their working hours from 24/7 to just five hours per day each. This isn't your typical recruitment success story, it's about two parents with three young daughters who refused to let their business consume their lives. Carolina's candid account reveals the exact systems and mindset shifts that took them from what she describes as "fighting in a jungle" to having a clear path forward.

In this episode, you will:

• Learn the specific video call strategy that eliminated every single offer rejection and why email communication was sabotaging their placements
• Uncover the "killer questions" Carolina uses during her MVC (Most Valuable Candidate) process to spot red flags before they become costly mistakes
• Understand how two non-recruiters successfully grew their team from four to six people whilst actually working fewer hours
• Explore the hiring techniques that help them find team members who can handle the unique challenges of placing musicians on cruise ships
• Discover why saying "no thank you" to talented candidates became one of their most profitable business decisions

Carolina doesn't hold back about the challenges of working with creative personalities and managing client expectations in such a specialist market. She shares the exact moment everything changed for their business and why implementing systems initially meant working extra hours at 5am and after the children's bedtime. Her story proves that you don't need years of recruitment experience to build a thriving agency. You just need the right framework and the commitment to implement it properly. From recording video calls to detect hesitation to creating referral networks from rejected candidates, Carolina reveals the practical steps that any agency owner can apply. Tune in to hear Studio 19 Entertainment's complete journey and discover the exact blueprint she followed to achieve these remarkable results while reclaiming her family time.

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