In 2019, Apple Bank wanted to launch an unsecured consumer lending product.  

The demand from customers was there. However, the bank simply didn’t have the requisite experience to create that product alone. 

So, Gordon Levy, Senior Vice President, and the rest of the team at Apple Bank went in search of a partner who could provide both the technical capabilities and the incredible customer experience to really set the product apart. Through that process, they found and began a partnership with Upstart. 

Gordon shares how they came to the decision and how the partnership has panned out. 

We discuss:

The choice between building in-house versus leveraging a third party

The process of implementation and integration

How this product enables banks to serve their communities better

How Apple Bank approaches risk management 

To hear more from Leaders in Lending, check us out on Apple Podcasts, Spotify, or on our website.  

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