Public services have faced the greatest level of disruption from strikes in more than a quarter of a century. Over the past year nurses, ambulance drivers, teachers, junior doctors, consultants, and civil servants, among others, have all staged walkouts to protest against pay and working conditions.

While improved pay offers from Rishi Sunak’s government have resolved many disputes, some staff are still on the picket line and other disputes could flare up again.

So what impact has recent industrial disputes had on public service performance? What skills do ministers, civil servants, frontline public sector leaders and unions need to effectively negotiate with each other and resolve disputes – and what mechanisms can be used to resolve entrenched disputes? How effective are pay review bodies and do they need to be reformed? And to what extent will the Strikes (Minimum Service Levels) Act help or hinder the management of industrial dispute?

To discuss these questions and more, we were joined by an expert panel, including:

Mike Clancy, General Secretary at Prospect

Baroness Finn, former Government Adviser on Industrial Relations

Raj Jethwa, Chief Executive at UCEA

Kate Nowicki, Director of Dispute Resolution at Acas

The event was chaired by Nick Davies, Programme Director at the Institute for Government.