One of the most common themes in Ministers Reflect interviews is the relationship between ministers and civil servants. From the importance of a good private office team, to civil servants’ poor understanding of parliament, to ongoing gripes around spelling and grammar, there are many things that ministers wish the civil service did differently.

To discuss how the civil service can use Ministers Reflect to understand what ministers want, and how they can improve the support they offer, we were joined by:

Chloe Smith MP, MP for Norwich North, and former minister at Department for Science, Innovation and Technology; Department for Work and Pensions; and Cabinet Office.

Dame Una O’Brien DCB, former Permanent Secretary at the Department of Health and Social Care (then Department of Health)

Alex Thomas, Programme Director at the Institute for Government

This event was chaired by Dr Catherine Haddon, Programme Director at the Institute for Government.

This event was part of the IfG's Ministers Reflect one-day conference.