On February 8, Indigo’s website went down and customers couldn’t buy products in-store either. After scrambling to launch a new website with limited e-commerce abilities, the company announced a major breach of personal and financial information of employees.

The Globe and Mail’s technology reporter, Temur Durrani, has been speaking to employees about the life-long impacts of this breach, what is being done about it and why ransomware attackers are taking aim at Canadian companies and public institutions.

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