Effective communication between patients and healthcare providers is crucial to facilitate shared decision-making and meaningful dialogue that supports improved patient outcomes in diffuse large B-cell lymphoma (DLBCL) care. In this episode, CANCER BUZZ speaks with Jean Louise Koff, MD, MSc, associate professor in the Department of Hematology and Medical Oncology at Emory University School of Medicine in Atlanta, Georgia, about fostering trust, rapport, and collaboration in the patient-provider relationship.

"I think empathy is a key part of establishing a relationship between a provider and a patient. [It] helps the patient feel safe when they're dealing with what can be a very stressful and frightening situation...A phrase that I like to use: 'Our care team is going to take care of you. We are here for you during this diagnosis, and we're going to take care of you as you move through your care plan.'" — Jean Louise Koff, MD, MSc

Jean Louise Koff, MD, MSc

Associate Professor

Department of Hematology and Oncology

Winship Cancer Institute

Emory University School of Medicine

Atlanta, GA

This video podcast was produced in partnership with the Leukemia and Lymphoma Society and made possible by support from Abbvie, Genmab, and Genentech.

Resources

· Reframing the Conversation: Effective Practices for Diffuse Large B-Cell Lymphoma - ACCC

· DLBCL Communication Roadmap - ACCC