Communication is a two-way thing. This is what you have to take note always when dealing with the internal and external affairs of your business.  

In this episode of the Interesting Health & Safety Podcast, Colin interviews Jason Duff, Founder of Keeping HR Simple to highlight how important communication is inside businesses. NLP, also known as Neuro-linguistic programming, might help you improve the dynamics and setup of your working environment for the better.  It helps you understand how people think and how you can respond to through actions. Also, when there is proper communication, development, and respect of values and beliefs, the retention of employees wouldn't be hard to achieve. 

KEY TAKEAWAYS 

• Business owners tend to burnout from dealing with a lot of responsibilities and challenges. NLP can help reduce and prevent this from happening. It creates a headspace where you can think more clearly to put the best interest first. 
• NLP can help you understand how your brain works and how it develops the perception of the world. People’s perception of how they do things might be different from the objectives of the business.  
• Effective communication is the key. When we get lazy with how we communicate, we get poor responses. Empathy is one of the best ability to have to achieve great communication. Put aside your opinions first, so you can listen and understand what the other party is saying. 
• Positive communication is one of the keys in being successful in business. Convey every message in a positive motivational manner. This invites a working environment that’s healthy and encouraging. 

BEST MOMENTS 

“NLP is a toolkit to help you grow yourself.” 

“HOW is much a better question than WHY.” 

“Your communication needs to be rich. You need good quality content to get a good response.” 

“Being a great communicator is chameleon-like – being able to adapt.” 

“Rather than using the communication of describing what you don’t want, use the communication to describe what you do want.” 

VALUABLE RESOURCES 

Keeping HR Simple 

ABOUT GUEST 

Jason Duff is the Founder and Director of Keeping HR Simple, which helps ang gives informative solutions for businesses to improve their HR recruitment and retainment. 

• Jason’s LinkedIn - https://www.linkedin.com/in/jason-duff-18a53718/ 

• Jason’s Twitter - https://twitter.com/hr_jason  

ABOUT HOST 

Colin Nottage 

‘Making health and safety as important as everything else we do.’ 

This is the belief that Colin is passionate about and through his consultancy Influential Management Group (IMG) is able to spread into industry. 

Colin works at a strategic level with company owners and board members. He helps business leaders establish and achieve their health and safety ambitions. 

He has developed a number of leading competency improvement programmes that are delivered across industry and his strengths are his ability to take a practical approach to problem-solving and being able to liaise at all levels within an organisation. 

Colin also runs a company that vets contractors online and a network that develops and support H&S consultancies to become better businesses. 

Colin chairs the Construction Dust Partnership, -an industry collaboration directly involving many organisations, including the Health and Safety Executive. 

He is a Post Graduate Tutor at Strathclyde University and a highly sought after health and safety speaker and trainer. 

He has a Post Graduate Certificate in Safety and Risk management, an engineering degree and is a Chartered Member of the Institution of Occupational Safety and Health (IOSH).