Computer systems that can autonomously work on menial tasks have been the promise of technologists – and science fiction authors – for decades. While we’ve dabbled with the likes of robotic process automation and machine learning in the past, the arrival of advanced AI software has put these lofty ambitions back on the table.

According to AI developers, new tools known as AI agents will free up workers as never before, with the ability to autonomously complete tasks based on pre-approved instructions and by contextually processing new data. 

What does all this mean for businesses, and how far can AI agents really go?

In this episode, Rory is joined by Paul O’Sullivan, UKI CTO at Salesforce, to discuss the potential of AI agents in the workplace.