Bella Mancini’s firm was flying high for nearly two decades when the pandemic hit, shattering her project pipeline. With a bit of outside help, she embarked on an overhaul of her systems, ultimately building back a business that’s prepared for whatever comes next. On this episode of Trade Tales, she explains how she overhauled her firm’s processes with the help of a business coach, why it’s crucial that clients communicate with every member of her team and how ditching a markup has transformed her business for the better.

This episode was sponsored by Dallas Market Center and Crate & Barrel. 

LINKS
Bella Mancini 
Kaitlin Petersen
Business of Home