Justin Currie, the owner and CEO of Thema Home Care and Founder of Masters of Home Care, joins host David Knack to share his journey of building a thriving home care agency. Justin discusses his biggest challenges, including the costly mistake of working with Medicaid and how he pivoted to private pay clients. He also offers valuable strategies on cash flow management, automating billing processes, and making data-driven decisions that propelled his agency to the Inc 5000 list.

Lesson Takeaways:

• Focus on private pay for cash flow stability.
• Automate billing and streamline financial operations.
• Learn from your data to make smart business decisions.
• Diversify client types but stay true to your ideal client profile.
• Stay intentional with your goals and challenge your business to grow.

Timestamps:

[00:00:00] Introduction to Justin Currie and his journey in home care. [00:01:00] From Canada to the U.S.: Starting a home care agency. [00:04:00] The $30,000 mistake with Medicaid and the shift to private pay. [00:07:00] Data-driven decisions and streamlining operations. [00:09:00] Automating billing for private pay clients. [00:12:00] Marketing strategies for attracting the right clients. [00:16:00] Managing growth and the necessity of scaling. [00:20:00] How to handle bad referrals and maintain quality care.

Quotes:

• Justin Currie: “Success came out of necessity when we couldn’t get funding.”
• Justin Currie: “Automating billing for private pay clients was a game changer for us.”
• David Knack: “It's amazing how data can streamline operations and keep you growing.”

Resources:

• Learn more about Thema Home Care
• Exclusive for our listeners! Special Offer of VIP Private Pay Strategies. Email Justin at [email protected].
• Follow Justin Currie on LinkedIn.
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• Ava on LinkedIn
• Connect with David Knack on LinkedIn
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