Stephanie Kramer is the Chief Human Resources Officer (CHRO) at L’Oréal North America. In this episode, Stephanie shares how L’Oréal is shaping a “people-first leadership culture” across its global organization. During our conversation, she spoke about the “magic triangle” between HR, managers, and employees, and how this model empowers people leaders to drive engagement, development, and performance at scale. Stephanie also talks about the importance of consistent feedback through quarterly “connect” conversations, the role of data in creating insights (not dashboards), and how HR can sustain impact through empowerment. 

Links

• Website: https://www.carrystrongproject.com/
• LinkedIn: https://www.linkedin.com/in/stephaniemaekramer/