On the floor at Shoptalk Europe, RETHINK Retail’s Marie Driscoll sits down with Nicolas Kroeger, Chief Digital Transformation Officer at Manor AG, Switzerland’s largest department store chain.

In a dynamic conversation, Nicolas shares how his expanded role is driving process efficiency and innovation through AI across departments.

🧠 Topics covered:

- Automating product data enrichment using AI

- The yin & yang approach to digital transformation

- Training internal teams on AI adoption

- The future of customer experience & personalization

- How to start your AI journey as a retailer

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