The Digiday Podcast

How Nuuly plans to retain customer subscriptions, data after its first growth spurt


Listen Later

 In the era of so-called subscription fatigue, subscription clothing rental service Nuuly has managed to not only increase its number of subscribers, but also turn a profit while its competitors are scrambling for profitability.

Nuuly, which is owned by Urban Outfitters, hit its first growth spurt in Q3 of last year. Nuuly's net sales came in about $65.5 million last October, up from $35.2 million in that same quarter the year prior, marking a nearly 86% increase, according to the company's earnings report. The clothing rental company also amassed nearly 200,000 subscribers as of last December, according to a spokesperson.

On this episode of the Digiday Podcast, we caught up with Kim Gallagher, executive director of marketing at Nuuly to talk about the company's growth plans through 2024 and beyond.

“This is not the sexy answer, but we feel like we are in this unique spot of we’ve had a lot of growth, we’ve just achieved our first profitable quarter and we still feel like we have a lot of work to do to make our service as good as it can possibly be,” Gallagher said on a recent episode of the Digiday Podcast. “It’s been a couple of years of chasing growth, and we’re like, ‘Yeah, you know what? Let’s just focus on the core for a minute.”

...more
View all episodesView all episodes
Download on the App Store

The Digiday PodcastBy Digiday

  • 4.4
  • 4.4
  • 4.4
  • 4.4
  • 4.4

4.4

103 ratings


More shows like The Digiday Podcast

View all
Pivot by New York Magazine

Pivot

9,772 Listeners

Decoder with Nilay Patel by The Verge

Decoder with Nilay Patel

3,148 Listeners

Channels with Peter Kafka by Vox Media Podcast Network

Channels with Peter Kafka

556 Listeners

HBR IdeaCast by Harvard Business Review

HBR IdeaCast

183 Listeners

Digiday Live by Digiday

Digiday Live

7 Listeners

Masters of Scale by WaitWhat

Masters of Scale

3,986 Listeners

The Modern Retail Podcast by Digiday

The Modern Retail Podcast

78 Listeners

Think Fast Talk Smart: Communication Techniques by Matt Abrahams, Think Fast Talk Smart

Think Fast Talk Smart: Communication Techniques

836 Listeners

The Prof G Pod with Scott Galloway by Vox Media Podcast Network

The Prof G Pod with Scott Galloway

5,671 Listeners

Hard Fork by The New York Times

Hard Fork

5,544 Listeners

The Powers That Be: Daily by Puck | Audacy

The Powers That Be: Daily

373 Listeners

Ankler Agenda by TheAnkler.com

Ankler Agenda

120 Listeners

On with Kara Swisher by Vox Media

On with Kara Swisher

3,512 Listeners

DealBook Summit by The New York Times

DealBook Summit

60 Listeners

Prof G Markets by Vox Media Podcast Network

Prof G Markets

1,471 Listeners

Mixed Signals from Semafor Media by Semafor Podcasts

Mixed Signals from Semafor Media

200 Listeners

The Grill Room by Audacy | Puck

The Grill Room

61 Listeners