The Digiday Podcast

How Nuuly plans to retain customer subscriptions, data after its first growth spurt


Listen Later

 In the era of so-called subscription fatigue, subscription clothing rental service Nuuly has managed to not only increase its number of subscribers, but also turn a profit while its competitors are scrambling for profitability.

Nuuly, which is owned by Urban Outfitters, hit its first growth spurt in Q3 of last year. Nuuly's net sales came in about $65.5 million last October, up from $35.2 million in that same quarter the year prior, marking a nearly 86% increase, according to the company's earnings report. The clothing rental company also amassed nearly 200,000 subscribers as of last December, according to a spokesperson.

On this episode of the Digiday Podcast, we caught up with Kim Gallagher, executive director of marketing at Nuuly to talk about the company's growth plans through 2024 and beyond.

“This is not the sexy answer, but we feel like we are in this unique spot of we’ve had a lot of growth, we’ve just achieved our first profitable quarter and we still feel like we have a lot of work to do to make our service as good as it can possibly be,” Gallagher said on a recent episode of the Digiday Podcast. “It’s been a couple of years of chasing growth, and we’re like, ‘Yeah, you know what? Let’s just focus on the core for a minute.”

...more
View all episodesView all episodes
Download on the App Store

The Digiday PodcastBy Digiday

  • 4.4
  • 4.4
  • 4.4
  • 4.4
  • 4.4

4.4

103 ratings


More shows like The Digiday Podcast

View all
This Week in Startups by Jason Calacanis

This Week in Startups

1,270 Listeners

a16z Podcast by Andreessen Horowitz

a16z Podcast

1,001 Listeners

Pivot by New York Magazine

Pivot

8,872 Listeners

Channels with Peter Kafka by Vox Media Podcast Network

Channels with Peter Kafka

549 Listeners

Digiday Live by Digiday

Digiday Live

7 Listeners

Marketing School - Digital Marketing and Online Marketing Tips by Eric Siu and Neil Patel

Marketing School - Digital Marketing and Online Marketing Tips

1,249 Listeners

Masters of Scale by WaitWhat

Masters of Scale

3,963 Listeners

The Modern Retail Podcast by Digiday

The Modern Retail Podcast

73 Listeners

The CMO Podcast by vYve & Jim Stengel

The CMO Podcast

340 Listeners

Uncensored CMO by Jon Evans

Uncensored CMO

33 Listeners

On Strategy Showcase by Fergus O’Carroll

On Strategy Showcase

42 Listeners

The Prof G Pod with Scott Galloway by Vox Media Podcast Network

The Prof G Pod with Scott Galloway

5,088 Listeners

Founder's Journal by Morning Brew

Founder's Journal

1,104 Listeners

Marketing Against The Grain by Hubspot Media

Marketing Against The Grain

351 Listeners

Possible by Reid Hoffman

Possible

96 Listeners

BG2Pod with Brad Gerstner and Bill Gurley by BG2Pod

BG2Pod with Brad Gerstner and Bill Gurley

443 Listeners

The Grill Room by Audacy | Puck

The Grill Room

30 Listeners