Resilient Supply Chain

How Online Retail Has Changed Supply Chains Irreversibly - A Chat With Sanchoy Das


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The shift to online retail has happened at a breakneck pace which has left some retailers spinning and upended their supply chains.

This is a space that Amazon had come to dominate, but now everyone is having to catch up. Wanting to know more about this phenomenon, I turned to Prof Sanchoy Das, who literally wrote the book on the topic - his book is called Fast Fulfillment- -The Machine That Changed Retailing.

We had a fascinating conversation around how online order fulfillment differs radically from traditional store retail, how Amazon is the T-rex of online retail, and how with the right approach traditional retailers can compete with and supercede Amazon.  As usual, I learned loads, and I hope you do too...

Oh, and this is one of the first podcast episodes that I have created chapters for. If you find them useful, do let me know ([email protected]) and I'll make the effort to do it more often!

If you have any comments/suggestions or questions for the podcast - feel free to leave me a voice message over on my SpeakPipe page or just send it to me as a direct message on Twitter/LinkedIn. Audio messages will get played (unless you specifically ask me not to).

If you want to learn more about how to juggle sustainability and efficiency mandates while recovering from pandemic-induced disruptions, meeting growth targets, and preparing for an uncertain future, check out our Oxford Economics research report here.

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Resilient Supply ChainBy Tom Raftery

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