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The shift to online retail has happened at a breakneck pace which has left some retailers spinning and upended their supply chains.

This is a space that Amazon had come to dominate, but now everyone is having to catch up. Wanting to know more about this phenomenon, I turned to Prof Sanchoy Das, who literally wrote the book on the topic - his book is called Fast Fulfillment- -The Machine That Changed Retailing.

We had a fascinating conversation around how online order fulfillment differs radically from traditional store retail, how Amazon is the T-rex of online retail, and how with the right approach traditional retailers can compete with and supercede Amazon.  As usual, I learned loads, and I hope you do too...

Oh, and this is one of the first podcast episodes that I have created chapters for. If you find them useful, do let me know ([email protected]) and I'll make the effort to do it more often!

If you have any comments/suggestions or questions for the podcast - feel free to leave me a voice message over on my SpeakPipe page or just send it to me as a direct message on Twitter/LinkedIn. Audio messages will get played (unless you specifically ask me not to).

If you want to learn more about how to juggle sustainability and efficiency mandates while recovering from pandemic-induced disruptions, meeting growth targets, and preparing for an uncertain future, check out our Oxford Economics research report here.

And don't forget to check out the 2021 MPI research on Industry 4.0 to find out how to increase productivity, revenues, and profitability for your operations. This global study examines the extent to which manufacturers deploy Industry 4.0 in their business and the benefits it brings.

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