Online reputation is EVERYTHING. When you’re a business owner, it’s crucial to know that YOU ARE MORE THAN YOUR BRAND. 

It’s about how your customers feel about you and how they see your business.

This week on the Garlic Marketing Show, we’re joined by Chris Snellgrove, CEO of Reputation Sensei, who will be opening up the floor to discuss more about what makes a business thrive beyond the numbers and how to build up your online reputation.

What You’ll Learn:

• Why Conversing with Customers is Important
• Poor Customer Service is a Silent Killer
• How to Turn a Negative Review into a Positive Experience
• CUSTOMER SERVICE: Personality over skills?
• Knowing what your trust triggers are

Connect with Chris:

Find Chris Snellgrove on LinkedIn

Work with Reputation Sensei

Resources:

Connect with Ian

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