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How satisfied are enterprises with telecoms operator services? Survey results
Enterprise revenue is declining for many telecoms operators in high-income countries. It is essential for telecoms operators to keep customers satisfied in order to help defend revenue. Tom Rebbeck and Terry van Staden provide highlights of our survey of 1600 enterprise across 8 countries and discuss levels of satisfaction and reasons that enterprises churn. Read more
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By Analysys Mason
5
11 ratings
Enterprise revenue is declining for many telecoms operators in high-income countries. It is essential for telecoms operators to keep customers satisfied in order to help defend revenue. Tom Rebbeck and Terry van Staden provide highlights of our survey of 1600 enterprise across 8 countries and discuss levels of satisfaction and reasons that enterprises churn. Read more
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